Jarrod W.
Vehicle Make : Cadillac
They were simply wonderful
Charles T.
Vehicle Make : Honda
everyone was very helpfuland very friendly at Abra I will highly reccomend them to my friends. If i have any thing negative to say it would be the enterprise rental agents are not very helpful or very friendly.
Susan Forte.
Vehicle Make : Toyota
The customer service and communication were lacking.
Ashley C.
Vehicle Make : Toyota
Abra did an awesome job and I appreciate Tamara for taking great care of my car. Excellent service!
Stacy B.
Vehicle Make : Toyota
It was a great experience to have my car fixed at Abra. Thanks for doing such a good job!
Amanda G.
Vehicle Make : Honda
Awesome job. Great people
Phillip B.
Vehicle Make : Volkswagen
Everyone was always very helpful, including your front desk associates. Thank you for everything!
Chad B.
Vehicle Make : Kia
Ren provided excellent customer service & was easy to work with.
Jane C.
Vehicle Make : Vehicle
Tamara did a fantastic job keeping us informed of the status of our repair.
Car was clean and looked super!
Thank you!
Wonda G.
Vehicle Make : Honda
Great communication and service
Jana R.
Vehicle Make : Audi
Ren is awesome
Emily G.
Vehicle Make : Kia
Thanks to Ren for his amazing help. He walked me through every step and was a very valuable resource throughout the entrie process. He is an asset to the Abra team.
Amanda S.
Vehicle Make : Honda
The process took a little too long but Tamara **** made sure I was happy in other areas of my experience.
Gonzalo M.
Vehicle Make : Buick
I would have been satisfied if you have taken better care of my new vehicle while in your possession. When I picked up the vehicle yesterday it had a dent on the door and multiple scratches on the driver side of the vehicle.
Steve A.
Vehicle Make : Jeep
Tamara **** was great. Her customer service skills have just gained you a repeat customer. She was very helpful and informative through out the entire process.
Amy Z.
Vehicle Make : Toyota
Jason did such a great job with my Toyota. I was updated everyday on the status of my car and I was given a detailed report. Jason truly did wonders on my car and I am incredibly grateful. I only have great things to say about Abra, the entire team was very helpful to me, and made my car repair process very enjoyable. The car looks brand new! Thanks again!
Laine B.
Vehicle Make : Volkswagen
Tamara was extremely nice and followed up with me daily. My issue was not with her service at all but it is with the repair. The day I picked up my car, the check engine light went on, forcing me to bring back the car. However, after being told it was all set to go, the check engine light came on once again. I now have to bring my car back for a third time and get into another rental car. Very inconvenient and, being that this is the first time I've been to Abra (via AllState recommendation), I'm not leaving with much confidence in a decision to come back.
Michael M.
Vehicle Make : Acura
Everything was first-rate from the time I entered the shop to the time I left with my car! Ways I would describe my experience with Abra: accommodating, kind, bend-over-backward customer service. They even vacuumed the interior of my car, which certainly wasn't necessary but was a pleasant surprise. I could go on.
One piece of minor feedback: during the repair period I spent a fair amount of time on hold. Minor annoyance, but once I was able to speak with someone, it was right back to stellar customer service.
Thanks guys!
Robert G.
Vehicle Make : Cadillac
The work that was done was very good but I found a scrape on my back bumper that is new. Called and will bring the car in on Monday
Jin T.
Vehicle Make : Volkswagen
My car mats were missing when I collected my car. It coste aplroximAtely 200 bucks when I bought them from my vw dealer when I bought the car. Having a collision is a painful experience and having my car mats stolen is an absolute joke. Please return my car mats. Also when I collected my car I noted several areas where the work wasn't done properly. I had to wait another hour for abra to rework my car. Thinking that there is a qc process present at abra? That's another joke. I will never return to abra ever again.
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