Abra Auto Body Repair of America - Buckhead

The team was amazing. My car was repaired unbelievably quickly and looks brand new! Specifically I worked with Loren who was absolutely wonderful. It was the best customer service I have experienced in a long time. I will be sure to refer everyone to Abra!

Great service(Tamara ****) Very Quick Repairs Car is in perfect condition after the repair Would definitely return

Jason is wonderful. He called me everyday regarding the status of the car.

After receiving the update that my car was ready and incurring the cost of an uber to pick it up, But before accepting my car back, I inspected it to make sure that all was in order. It was not. The shop obviously thought they could get away with a half **** job because I'm a girl. They improperly placed the hood so that there was a noticeable tilt on one side vs the other, and they created new damage to the paint they had fixed. The paint was scratched along the edge where the hood meets the bumper. The guy kept saying "I double checked it." If that's the case, they obviously do not have an eye for detail. My car is a yellow camaro. I obviously care what I look like, and I'm not going to accept inferior work. A representative offered to drive me home, but after this experience, I was too furious to acceptt, so I incurred the cost of another uber ride. I am lucky that I do not have to also incur the cost of several more days of a rental car. Also, would have appreciated regular updates. The way they were given, they seemed haphazard. Very dissatisfied!!!

Good overall service. The car, however, did have some papers and tools left in it.

Very happy with the result and the professionalism I received. I was kept informed throughout the entire process and it really made everything stress free. Thanks again.

My car had been broken into the glass shattered and all contents of value including a computer were stolen. Needless to say that was not a positive experience however I just wanted to tell you the incredible customer centric, total focus on 100% customer satisfaction your entire office staff at Abra Buckhead location demonstrated throughout the experience. They were all very good but a gentleman Who goes by the name of, "Ren" De Benedictis was nothing short of outstanding in every aspect of his work. I personally worked at The Coca-Cola Company for 21 years and I recognize the dream customer facing employee when I see one. Ren is all of that and more, I would've hired him immediately at Coca-Cola. This guy is an outstanding asset to your organization.

The experience was top notch from start to finish.

omg, Abra u guys are awesome, & then some, My car looks better than the day I purchased it. Absolutely Wonderful Ur staff constantly emailed & telephoned m, e I have never experience service like I have from abra from no business ever, big ups to All of u who played a part n fixing my car. key word "FIX" that's exactly what u all did!

My repair was completed ahead of schedule and my car was returned cleaner than when I dropped it off. Thank you.

Customer service was outstanding! Lorren did a great job of explaining what would happen in the repair process. She communicated as she said she would . When I picked my vehicle up, Justin checked in with me to apologize for the damage incurred by a delivery driver (which was repaired) . There is an ABRA closer to my home which I had used before, but their customer service fell short of the mark.

Ren was awesome.

Great service, very nice people!!!! I was always informed about what was going on with my vehicle.

How is it possible for the strut and engine mount you replaced to have been defective? Additionally, we were told the car could be left overnight, then told it would take ****/2 an hour, scheduled time, & were then told it would be much longer. It took another 4 days. How could it initially leave your premises w/a defective windshield wiper fluid sensor?

Great updates great service thanks!

Abra did an excellent job in all aspects of the service. Every employee that I encountered was helpfull and friendly, while I was kept well informed as to the progress of my vehicle repair with daily telephone updates. Overall, Abra provided the best vehicle service that I have encountered.

Car looks great. Really nice job. Thanks

Great job. Tamara was great! I'll certainly recommend ABRA to others.

Martin did a great job in terms of customer service and Lorren was great too! The work on my vehicle was stellar and it looked brand new.

Your location is fine, but is very busy and crowded. You need another Buckhead location to balance your work.