Wu C.
Vehicle Make : Toyota
Very good!
Cantrina H.
Vehicle Make : Honda
I found working with M, and Lorren a wonderful experience. The Abra staff itself, not so much. When buffing by car did not work I called abra back because it was said to me, "if it's not done to your satisfactio we will make it right." So I called back, an appointment was made to pick up my car and at the appointment time a abra person called to say that they would not pick the car because the work had, "already been done." This gentleman, I don't remember his name was umprofessional, rude, and insulting. I solved the problem by asking for M and he took care of it. In addition the inside of my car had grease marks in it when the work was finished. I will acknowledge that the work itself was good. But the Abra employee customer service leads much to be desired. I probably will not be back.
Patrice A.
Vehicle Make : Chevrolet
Very good service and frequent updates
Christine D.
Vehicle Make : Toyota
Jason was really nice and kept me up to date with my repairs.
Lynderia C.
Vehicle Make : Toyota
N/A
James B.
Vehicle Make : Subaru
Jason took care of my car and me from start to finish. The job was completed in less than a week and I reviewed daily updates of everything. I couldn't be happier with my experience with abra. I hope I don't need ang help soon, but if I do, I know where to go!
Ricot J.
Vehicle Make : Audi
Great service, really appreciate that I was kept abreast of the progress, any issues and car delivered as promised.
Marshia B.
Vehicle Make : Chevrolet
Awesome
Charlene H.
Vehicle Make : Dodge
Well I guess I am satisfied with your services because you can only fix what the insurancecompany let you.
Melody J.
Vehicle Make : BMW
Keep up the good work. I appreciated the daily updates and the timely matter in getting my car repaired and back. Thanks ABRA
Micah E.
Vehicle Make : Nissan
Great customer service!
Raymond A.
Vehicle Make : Hyundai
Very please with Jason. He kept me inform and was very detail oriented with the entire process.
Clayton J.
Vehicle Make : Honda
Unbelievable service from start to finish. Best I've had in any industry in a while. Highly recommend.
Julie S.
Vehicle Make : Honda
They made a very stressful situation less stressful. Truly appreciated it.
Christian G.
Vehicle Make : Nissan
It was the best Auto Shop I have ever been to. Great Job all around.
George H.
Vehicle Make : Nissan
You guys did an awesome job,I love the way you kept me informed about my repairs , may God bless you all. Eleanor and George H
Kirk W.
Vehicle Make : Infiniti
Good communication and quality control
Theresa M.
Vehicle Make : Toyota
Thanks for a job well done, I'm very pleased with repairs. And I was also impressed with how you all kept me informed on what was being done to my Toyota Corolla.
Thanks again
Theresa
John W.
Vehicle Make : Chevrolet
Great service jason kept me very informed.
Alan B.
Vehicle Make : Infiniti
Only one comment... Apparently our key was lost somewhere along the process. No problem with that, accidents happen. And Steven made sure that the key was replaced and recoded for our vehicle.
However, we were not immediately informed of the issue and thus were confused as to why one set if keys would not work. Again, I am not upset with the lost key. But should it happen again, I suggest that the customer is immediately informed so that any other keys can also be recoded.
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