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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 597 reviews 80%
4 star 122 reviews 16%
3 star 5 reviews 1%
2 star 7 reviews 1%
1 star 14 reviews 2%
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(All Vehicle Makes)
Bill C.
Vehicle Make : Honda
5 out of 5
11/6/2015
Wonderful folks to work with
Mary Kristian.
Vehicle Make : Ford
5 out of 5
11/1/2015
Extremely informative
Nadia H.
Vehicle Make : Honda
5 out of 5
10/31/2015
Awesome customer service! I really appreciated the thoughtful text updates and my car was finished days before I thought it would be!
Yasmin J.
Vehicle Make : Toyota
5 out of 5
10/31/2015
Wonderful customer service! Thank you so much
Leonard S.
Vehicle Make : Kia
5 out of 5
10/31/2015
Ritchie was very professional in his presentation and the service was provided in the time that he estimated. Very impressive.
Luis O.
Vehicle Make : Subaru
5 out of 5
10/28/2015
Fred and the team were great. Super quick turnaround and super informative. Flexible as well. Stayed behind to let us pick up the car after close
Maria C.
Vehicle Make : Chevrolet
5 out of 5
10/27/2015
Great service.thanks
Inna G.
Vehicle Make : Ford
5 out of 5
10/25/2015
Fast repaid and good job
Bartolo G.
Vehicle Make : Toyota
5 out of 5
10/24/2015
All staff at Service King are WINDERFUL!! I we as keep updated constantly. Fred was wonderful, showed great professionalism. Very satisfied and would recommend family and friends!
Adam K.
Vehicle Make : Subaru
5 out of 5
10/24/2015
Incredibly friendly and congenial. Made an annoying situation much more bareable.
Trevor R.
Vehicle Make : Mercedes
5 out of 5
10/24/2015
That's what I call service. You guys were truly one of best examples of good business and world class service. Richie Sinanan, my service advisor was such a professional. And truly caring and sincere. I will sing the praises of Service King wherever I go. I wish you guys could hold seminars to teach people the art of service like you guys do it. I'd send my staff to you for training.
Jacqueline D.
Vehicle Make : Honda
4 out of 5
10/23/2015
Richie kept me updated and had my car ready a week and a half before expected. He was awesome.
John C.
Vehicle Make : Lexus
5 out of 5
10/22/2015
Looks great. Very pleased.
Dan C.
Vehicle Make : Honda
5 out of 5
10/22/2015
Ritchie was terrific. Extremely thorough, knowledgable, courteous, and professional. Best car repair experience I have ever had.
Julio R.
Vehicle Make : Dodge
4 out of 5
10/20/2015
Our guy Richie who work with me. He had ensure to make everything run good and take my truck good. He had update with me every detail. He is the best advisor agent for me. The best guy I ever had to work
Dana M.
Vehicle Make : Kia
5 out of 5
10/20/2015
My service manager Fred Keh was awesome. Super nice, helpful and always available to answer any questions. It was the most painless auto experience I've ever had. Could not have ever asked for anything better. Big thanks to Fred! Also, the quality of the work is top notch. Clearly the guys in the shop are on point. You have a great crew at the S. 1st location in Austin.
Leonard D.
Vehicle Make : Toyota
5 out of 5
10/17/2015
Thank you to Richie and the rest of the staff for completing the repairs at lightning speed.
Dean T.
Vehicle Make : Dodge
5 out of 5
10/16/2015
Courteous and nice service people that keep us up to date with texts. Rita was really satisfied with people at this location. Great work We appreciate it very much
Calli W.
Vehicle Make : Mazda
5 out of 5
10/13/2015
Fred did a great job responding immediately and keeping me updated. I loved having Geico and enterprise onsite as well.
Benjamin F.
Vehicle Make : Toyota
5 out of 5
10/3/2015
Richie was very kind and helpful - the entire process was painless. They really took care of me. Thank you!

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