Jami D.
Vehicle Make : Mazda
A lot of things were great about the service. It felt fast and communication was good. But I thought McCollum had repaired that side of the car thoroughly when I brought it in after an accident two years ago.
Instead, the rear sliding door stopped latching open shortly after the repair.
Then this month, the front driver's side door stopped working.
Less than a week after the latch repair, the windows on that side of the car stopped closing (we took it to a dealership).
I think this should have been done right the first time, or at least the prior repair at McCollum should have been noted when we talked about how much repairs would cost. Unless we have a very strange vandal targeting the driver's side of our car, I just don't think the repairs after the accident were complete.
William P.
Vehicle Make : Chevrolet
I was treated very well. And I'm very satisfied with the work done so far. I hope I don't need your services again but if I do I will definitely call you. Thank you.
Amy A.
Vehicle Make : Toyota
The front office staff was great! Very friendly, helpful and answered all my questions
Janet I.
Vehicle Make : Toyota
I hoped to improve the security on my truck since The repair was related to having been targeted by a car part thief. Because of the design of my truck, it wasn't possible, but the folks at MacCollom did extra research to help figure that out.
Kristi S.
Vehicle Make : Honda
None
Joy M.
Vehicle Make : Toyota
Joy is an outstanding employee. When we had a slight problem about when I could get the car, she offered to call insurance and she settled the problem for me. That is above and beyond the call of duty in my experience. I will definitely use you in the future because of Joy!
Alan M.
Vehicle Make : Nissan
Beautiful work and excellent communication.
Amy L.
Vehicle Make : Volvo
Fast and friendly!
Lori B.
Vehicle Make : Toyota
Great service and fast completion!
Irina S.
Vehicle Make : Land Rover
Superior customer service. Very fast repair. Definitely recommend.
Robert E.
Vehicle Make : Honda
The communication was excellent... I would have liked to hear Friday what was up, but all days after I loved hearing the currant progress updates that put me at ease.
Stephanie M.
Vehicle Make : Subaru
You guys were so great and on top of everything! I really appreciated the frequent updates and the speedy repair!
David &.
Vehicle Make : Toyota
After turning in our rental car at Enterprise they took us to the shop to pick up our car which we were told was ready. We looked the car over and noticed some of the work which was written up as completed had not been completed even though it said so on the paperwork and we sat in the lobby not knowing how long we would have to sit there. After at least a half hour of waiting in the lobby we finally asked the manager for a ride home at 11:30 a.m. which you kindly did for us. We still did not get our car back today but I am sure you will let us know when it is ready in another day or 2.
Dustin H.
Vehicle Make : Nissan
When I received my car after the "repair" I noticed that there was white paint on the passenger side door. There is also dents in the paint of the car like a car door was slammed into it in multiple places. There is also deep scratches on the rims of my tires. I'll be calling tomorrow about after once your open
**** I.
Vehicle Make : Toyota
Great communication! Car looks good.
Lindsey W.
Vehicle Make : Saturn
The repira were not complete when I picked up my car. A small portion was still dented and some red paint from the car that hit me was still on the headlight. It was taken care of but I was disappointed that i could see right away that it wasn't back to normal immediately. If I could notice it, surely a professional would notice it. The car seems fine now but I was shocked that you tried to give it back to me when it wasn't done. Thanks
Michaella J.
Vehicle Make : Honda
Impressed with the service and turnaround!
Mami R.
Vehicle Make : Scion
Everything repair related was amaIng, including the work, communication, and payment. When I was leaving, the car didn't start and it needed to be jumped. But all in all, I am very satisfied.
Rocelyn P.
Vehicle Make : Honda
It's a pleasure doing business with you all over all I had a good experienced.Thank you guys for all your hard work,job well done!
Claudia R.
Vehicle Make : Kia
I dont have any comments except that im reslky satusfied with the service i recieved, keep up the good work
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