Larry V.
Vehicle Make : Subaru
I was very impressed by the friendliness and professionalism of the staff. I truly enjoyed the updates on the progress on my Subaru that had been keyed. I will encourage friends and family to turn to Mcollum Auto Body for their repair needs. Thanks, Larry V
Andrew G.
Vehicle Make : Chevrolet
Your team did a great job on our truck. From the beginning we were impressed with the focus on customer service. Kept us apprised on the status throughout process via texts, which was nice. It got taken care of quickly and when we had a few issues when we picked it up, they immediately took care of it and made sure we were happy. Great job.
Jen B.
Vehicle Make : Chevrolet
Work was done quickly
Andrew R.
Vehicle Make : Kia
Wet professional, answered all my ridiculous questions and request. And finished the car 2 days early even!
And really though! Everyone was amazing. Ashley was beyond the most helpful, patient, and just made me feel like I was really being taken care of her. Again everyone was amazing. But if I ever have to use an auto body shop again asking for her exclusively. That’s how awesome her customer service was!
Best,
Andrew
Selah R.
Vehicle Make : Volkswagen
You guys were absolutely amazing! From your customer service to the repairs, and everything in between, you made the process hassle free, and kept me updated through text on the completion status multiple times a week. Thanks so much to your whole team. Will definitely be returning for future needs.
Cammile M.
Vehicle Make : Toyota
They were able to repair my car several days before the anticipated completion date which was a pleasant surprise. The work they did for the repair is impeccable.
Herz.ruth Herz,glenn.
Vehicle Make : Volkswagen
Work as usual was fine. Estimate blown by over 2 to one.Some work possibly not needed - Wheel refinish & alignment for example. Would still use again but with less enthusiasm.
Tony L.
Vehicle Make : Subaru
My car got done really fast, and communication was great the whole way!
Chris G.
Vehicle Make : Volvo
The body work they did was perfect. They took care of everything with top notch service. Very well done.
Robert C.
Vehicle Make : Acura
Great service and awesome communication!!
Colby W.
Vehicle Make : Lexus
Knowledgeable and kind staff.
Eric A.
Vehicle Make : Jeep
We didn’t anticipate so much work would be needed but the car looks brand new. We also appreciated the frequent updates and the excellent warranties. The 4x/yr detailing is an outstanding bonus. Thank you, and we’ll pass the word on.
Sean Casey.
Vehicle Make : Honda
Took too long
Judith H.
Vehicle Make : Dodge
Chemical left allcover inside my vehicle. Made me sick..u lied to me about doing the cleaning very unhappy....
Leslie V.
Vehicle Make : Kia
During our recent ice storm, I returned home on Christmas Eve night to find that my parked Kia Soul had been hit and abandoned. After reporting my claim to my insurance company, I called McCollum. Everyone from Megan (who helped me on the phone several times) to Ashly (with her regular updates and positive attitude) to the repair staff made the process as painless as possible. Aside from paying my insurance's deductible, my life was minimally interrupted by the accident -- due to McCollum's excellent service! My car was even ready to pick up four days before the estimated finish date. Thank you for the astonishing service. Hopefully I won't need your services for a while (haha) but when I do, I'll be happy to make the call. Thanks so much!
Barbara K.
Vehicle Make : Volkswagen
Very quick and attentive auto repair service! Completely satisfied. Thank you
Kyle C.
Vehicle Make : Suzuki
Despite the sticky situation I was in between the insurance, Lane co, and myself you guys where extremely supportive, flexible and helped me feel like I had someone on my side during the whole situation. When it comes to the car, it looks amazing, almost looks better than the day I got, so thank you!
John S.
Vehicle Make : Lexus
I asked at least three times while you had the car if the parking sensor was going to be checked with the dealer, as John initially said might happen. Each time I called I was told by Megan, who checked with the supervisor, that the sensor didn’t need to be recalibrated with the dealer. I did NOT want to deal with anything and wanted to be thorough and proactive while you had the car. Once I drove a couple of blocks after picking up the car, every time I brake the sensor goes off. I called McCullom and told them and they said to bring the car back so you could take it to the dealer. I had an appointment to get to, and don’t understand why I would bring it to you to bring to the dealer when I can just bring it myself at this point. It should have been done during the 2 weeks you had my car and the fact that I called at least 3 times about it before picking it up makes it more aggravating. At this point I will take it myself and if there is payment needed I’m contacting my insurance to deal with it since you failed to.
Vijay T.
Vehicle Make : Toyota
The entire team provided timely, professional, and friendly service.
I left with a positive experience despite paying $****,500 for a NYE hit and run accident.
Vijay R. Tummala
Rochelle T.
Vehicle Make : Toyota
i was very impressed with every person who worked with me. The text updates were very nice and now I have first hand experience of why mccollum’s has such a great reputation. I got my truck back faster than predicted and it looks as good as new!
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