Ryan D.
Vehicle Make : Toyota
Mr. Norm **** was very helpful and efficient in helping me. He constantly updating me throughout the entire process of repairing my car. I love how I'm getting email and text update about the current status of my car. And thank you so much for cleaning my car interior and exterior. You really exceeded my expectation. The front desk personnel was very nice too.
Rebecca S.
Vehicle Make : Toyota
I appreciate the speed and quality of the repair.
Alander S.
Vehicle Make : Chrysler
I was very please with work ,and the service was excellent from start to finish. thank you for being so attentive !!
Michael Z.
Vehicle Make : Dodge
This is the first body shop I've dealt with that I would consider returning to if I find myself in need again. James's handling of the customer end of the job was very professional. He was open and forthright with what work would be done and how, and kept me up to date with the job's progress. The work was done quickly and was beyond expectation. My car was completed ahead of the appraised schedule and I appreciate the full detailing that was performed.
Michelle D.
Vehicle Make : Nissan
Yes, Pacific Elite Collision staff Jose Olivares did a amazing job on my car. Jose Olivares had excellent customer service and answered all of may questions regarding my car. I was so impressed how fast my car was fixed! I would differently recommend your company to my family and friends.
Thank you!
Anna A.
Vehicle Make : Acura
Hosea was awesome. He was very kind, professional and explain all the details of the work. I was so happy to have him as my service person and I will highly recommend Pacfic Elite to my family and friends. Thank you
**** S.
Vehicle Make : Toyota
Amazing job and outstanding communications through the repair process. Thank You
David W.
Vehicle Make : Chevrolet
Do not have any. I was kept informed before I could even wonder what was going on. I find your customer service is higher then my last visit & I have been dealing with Prestige Too, since they were located on PCH in Redondo Beach behind the Taco Bell.
Reynaldo C.
Vehicle Make : Ford
Great job on my 2012 Focus, fast service and the vehicle looks fantastic and love that they also cleaned the vehicle!! Great customer service and very professional personnel. Thank you all for the fantastic service!
Regina M.
Vehicle Make : Suzuki
Excellent services!
Scott W.
Vehicle Make : Chevrolet
Every thing was great til this morning when my check engine light came on again.A/C is working great but don't know why CE light came back on
Yvette M.
Vehicle Make : Chevrolet
Don't bother contacting me. I found the customer service I received, especially by Eric Wilke, to be deplorable. The fact that your manager, Dustin, chose to hide rather than deal with my complaint was a clear sign on how you run your business. I will never step foot in your establishment again and will warn everyone I know against taking their business to you.
Johanna V.
Vehicle Make : Toyota
Just want to say thanks to Dustin and the whole Pacific elite team for an exceptional experience. Not only was my car returned to its original condition, it's even better now!
Had two small issues when picking up my car- an alert light still on and a bit of dirt in the car. Dustin took both as opportunities to go above and beyond and earned my loyalty. He took something that could have angered a customer and turned into an opportunity to show that he will go the extra mile to make sure I am 100% satisfied.
I would come back in a heartbeat! I am also more than happy to refer new customers.
Thank you!
Nicolette O.
Vehicle Make : Kia
Great service. Jose was extremely professional and gave me constant updates..I never even had to call. Great experience.
Helene H.
Vehicle Make : Hyundai
They were wonderful in every way.
Kim A.
Vehicle Make : Toyota
My car looks great ! Thanks
Katherine H.
Vehicle Make : Fiat
Kathy was very helpful during the repair. She kept me informed at every turn
Dominic R.
Vehicle Make : Ford
Very professional service and follow up.
Rudi K.
Vehicle Make : Mercedes
James didn't excellent job going over the car with me and the work to be done. And I got back the car as I expected. The whole process was simple and easy, and I'm very satisfied.
Jim H.
Vehicle Make : Acura
Went the extra mile to make sure that I was 100% happy with the repairs.
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