Vincent M.
Vehicle Make : Ford
Thank u
Danielle K.
Vehicle Make : Nissan
From start to finish the process was made extremely easy. Your team kept me fully aware of the status of my repairs and the timeline. At pick up, I wasn't able to remove my child's car seat from the rental vehicle because it was strapped in so tight. The gentlemen were willing to help me remove it and went above and beyond to do so. I'm very appreciative and will highly recommend!
Linda C.
Vehicle Make : Toyota
Everyone was very nice and accommendating. I especially noticed this when I first dropped off my vehicle. I was kept up to date with text messages daily which was very nice as I did not have to wonder about the progress of my repairs. The professionalism was noticeable. When my car was done and I picked it up I didn't feel the degree of service I had when I dropped it off. Kind of felt like the work was done, the money collected so no need to extend superior service. Sorry, but you asked. My car looks great - a little smeary- but all in all I'm very pleased.
Walter A.
Vehicle Make : Toyota
Looks great
Andrew H.
Vehicle Make : Chrysler
Fast service. Constant contact. Great teamwork.
John S.
Vehicle Make : Honda
Excellent job. Very good staff.
Anthony C.
Vehicle Make : Honda
This is my third vehicle I have brought to have and v queensbury, the first two times I was very happy with the work that was done. This time my wife had dropped off my car and I had called after dropping off to tell them I noticed the headlights were loose. They had told me they were on the estimate and it will be taken care of. After I had got home from work the day my wife had picked up the car, I had noticed the headlights are still loose and also many body gaps are not lined up. This time I had been let down. I know they are capable of good work. I hope they can make this right or I will not being my business here anymore.
Charles M.
Vehicle Make : Mercedes
Repair work was fine,local staff was cooperative and got our car back to us when we needed it sooner than the "official" return date, but the multiple texts from the local shop and the corporate headquarters were conflicting and confusing. Recommend you let the local shop do the talking and texting. Their communications were far more accurate.
Joann S.
Vehicle Make : Ford
Great job
Brooke L.
Vehicle Make : Volkswagen
We were extremely impressed with H&V. The young woman who handled our case was prossseionsk, kind and compassionate regarding our situation. I think her name was Caroline. She made sure every detail was covered. Her attention to detail was remarkable. My daughter's car was returned in next to new condition and we would highly recommend H&V to anyone.
Glenn E.
Vehicle Make : Honda
So far so good.
Norman C.
Vehicle Make : Ford
Very good and fast service top shelf
Sheri R.
Vehicle Make : Ford
Very good job with my truck. My only issue was my tires came back with a white film on them and I can't take my car through the car wash for 90 days. The rest of the truck was spotless.. just wish they had cleaned my tires as well.
Earl M.
Vehicle Make : Honda
Vehicle looks like new.
Kimberly B.
Vehicle Make : Honda
My car is immaculate on the inside... I expected the outside to be fixed but I never imagined you would clean the inside!!! Thank you so much for being such a blessing!
John M.
Vehicle Make : Chrysler
I'm 58 and this was the first accident I've been in. I have to say that your Quaker Ave shop made me feel welcome and at ease. Victoria is the perfect front person, Caroline's daily updates were terrific and Jonathan's estimate and explanations were spot on. I had a most pleasurable experience and will spread the word.
The entire shop deserves a raise! But... I should probably get a cut ????
Keep up the great work!
Sincerely, John M
Matthew Y.
Vehicle Make : Nissan
Great customer service from start to finish
Walter K.
Vehicle Make : Acura
Keep up the professional way of managing the projects from beginning to end, including your communication system.
Cynthia W.
Vehicle Make : Ford
The team work within the office staff was amazing. I will be sure to recommend H&V collision to anyone else looking for auto care. Thank you very much.
Angel N.
Vehicle Make : Chevrolet
My husband was under the impression that we were getting OEM parts not used for the bumper. Everything else was good!thank you
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