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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 428 reviews 78%
4 star 68 reviews 12%
3 star 14 reviews 3%
2 star 17 reviews 3%
1 star 23 reviews 4%
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(All Vehicle Makes)
Elizabeth L.
Vehicle Make : Honda
4 out of 5
1/4/2018
Beautiful work. Car was returned immaculate.
Harikrishna S.
Vehicle Make : Chevrolet
5 out of 5
1/3/2018
I’m impressed with manager responsibility in satisfying customer during car delivery....he’s himself a perfectionist... And the agent was helpful in reporting car status on daily basis... which really helped me to schedule my plan ... Overall I’m fully satisfied
Patti H.
Vehicle Make : Mazda
4 out of 5
1/3/2018
Ozzy Perea addressed my concerns to the utmost satisfaction. My repair was a non-insurance issue and he and service tech made the repairs and went above what I requested. I will certainly recommend Fix Auto to anyone needing services they offer. I am extremely satisfied with Fix Auto.
Liping W.
Vehicle Make : Acura
5 out of 5
12/29/2017
Very good service. Thank you!
Rosa H.
Vehicle Make : Honda
5 out of 5
12/27/2017
Thank you for your excellent service. You are very professionals!!
Patria V.
Vehicle Make : Toyota
5 out of 5
12/25/2017
My 2nd experience with FIx. I will recommend positive experiences to my family and friends. Keep up your excellent approaches in dealing with your customers. More success to your company.????
Kreng K.
Vehicle Make : Lexus
4 out of 5
12/19/2017
Fantastic servoces! Well done.
Carmelita G.
Vehicle Make : Hyundai
4 out of 5
12/15/2017
I would highly recommend your repair shop to my family and friends for your team effort in treating your customer in a very professional manner. I didn’t have to call to follow up the status of the repair of my car cause I got updates from Blanca and the repair was completed earlier before the estimated time given. My sincere thanks to Blanca making my experience a very satisfactory one. Thanks again for a job well done!!????????????????.
Dorothy L.
Vehicle Make : Toyota
2 out of 5
12/12/2017
****. During the process a representative converted our claim from comprhensive to collision when a detailed claim estimate had already been provided by the insurance company. 2. We were told the job would take a few days, it took 2 weeks. 3. The interior of the vehicle was left a mess. The back seats were left in ****-eyed positions with marks on them and belongings that had been neatly placed in the back seats and trunk were thrown into the trunk area in a disorganized manner with the back netting out of place. In addition, the vehicle reaks of paint fumes. I had my vehicle detailed barely 2 weeks prior and it is now a mess. We were overpromised and underdeilivered, with unexceptional communication and customer service by the staff. While the paint job was perfect, would not recommend due to the above circumstance.
Reggie L.
Vehicle Make : Chevrolet
5 out of 5
12/7/2017
Used Fix Auto one other time before on a different vehicle was very happy and satisfied with their work. That’s why we return with our other vehicle .
Alapati F.
Vehicle Make : Toyota
5 out of 5
12/7/2017
Excellent Service and helpful!
Anup B.
Vehicle Make : Chevrolet
5 out of 5
12/7/2017
Nice fast service.
Alfredo M.
Vehicle Make : Ford
5 out of 5
12/6/2017
Quick, convenient and great work
Chieh L.
Vehicle Make : Honda
4 out of 5
12/6/2017
It’s an easy process. When my friend picked up the car he said he have to wait for an hour which is much longer than what I expect. That’s the only thing I have in mind.
Michael J.
Vehicle Make : Mazda
4 out of 5
12/5/2017
Everything was great. 10’s across the board.
Rupak C.
Vehicle Make : Honda
3 out of 5
12/1/2017
Everything was great. I dropped off the rental car when the rental associate wasn't there so could have used a callback that everything was taken care of. Thanks
Mark B.
Vehicle Make : BMW
5 out of 5
12/1/2017
Great service, workmanship and customer support. Also like the text updates.
Julie S.
Vehicle Make : Lexus
4 out of 5
11/27/2017
I arrived a bit late to pick up my car but Blanca helped me out anyway. I also appreciate that you took the time to wash and vacuum the car.
Mandy C.
Vehicle Make : Jeep
5 out of 5
11/16/2017
Bob was great and my car looks great!
Oscar A.
Vehicle Make : Mazda
5 out of 5
11/16/2017
I am impressed with the manner Bob explained the initial estimate to my satisfaction. I was satisfied with the work and the time allotted to finish the job. Communication was great and the transportation was awesome. Thanks for the job well done. I will not hesitate to recommend this shop to my friends and family.

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