Darwin G.
Vehicle Make : Ford
My car was returned to me without it being finished . There were a lot of issues with it there was a part that wasnt fully painted, problems with the sterring wheel and the sprinkles.
Adekemi A.
Vehicle Make : BMW
It took way too long to get my car back, it was 4 days late. Any time I called to find out about my car, the receptionist was rude and acted like my two minute phone call was an inconvenience. There's not a lot of professionalism among the front staff. No one said hello when I walked in, even when I said hi to them. The two people sitting at the front desk were too busy talking to each other about their personal lives and other non-work related matters. I had no idea what was going on until the staff member tasked to show me my car showed -the only professional person there.
Robert S.
Vehicle Make : Toyota
The repair was flawless and the adjuster was friendly and courteous.
Mike B.
Vehicle Make : Ford
Haven't had time to call or stop by, but the paint job is not very good. The car was dusty and it had just rained when I picked it up so I couldn't really see the paint quality. There are a couple of drips and numerous... numerous... spots. Very unsatisfied. I'm very busy with work and have a sick family member so I have very little time to deal with car repairs -- especially repairs caused by someone running in to me. I will be in touch as time allows.
Enrique C.
Vehicle Make : Mercedes
I was very suprise about the level of communication given to me regarding the process of the repair on my car. In this area you have top Mercedes Benz when it comes to customer Service! Keep up the great work and I mean the whole organization. Thank you Thank you!
P.S I will advertize for you
Gilene L.
Vehicle Make : Subaru
Very happy about the service right from the start.
From Int. Coll staff to Geico and Enterprise, everyone
was very polite and friendly , made me feel their first
priority. I am cometely happy and satisfied with the service
from everyone.
Thank you so much!
Gilene L
Karen P.
Vehicle Make : Honda
Scott Owens was super professional and helpful. The front desk staff were also friendly.
Lawrence D.
Vehicle Make : Chevrolet
It is a little bit difficult in closing the trunk. This was not test prior to turning the vehicle over.
Michael A.
Vehicle Make : Nissan
Beautiful work delivered on the promised date.
Stephen R.
Vehicle Make : Honda
Very professional organization - a pleasure doing business with those folks
Jacqueline W.
Vehicle Make : Toyota
I am not happy with the repairs. I look at it everyday and it reminds me of the terrible job that was done. Bet yet, I was told the parts are the reasons. Smh????
Nalinda W.
Vehicle Make : Honda
As you know the vehicle repair was not completed to my satisfaction at the time of pick up. It was just obvious that you see the required repair was not completed. One other smaller thing, The Number pleat (Tag) was also bended due to the accident. Its a simple matter of fact just to straighten it up and fix it. In that way you impress the customer to their utmost satisfaction. Not to go above and beyond but a simple thing to achieve Excellence.
My time is valuable and I care for it.
Lita Y.
Vehicle Make : Honda
The damage to my car was completely taken care of. It looks brand new. I would recommend this place to friends. Thank you.
Margaret P.
Vehicle Make : Volkswagen
The staff has always been courteous & respectful. It is very busy but my satisfaction is ICC's main concern. I have never been disappointed with the repair work I have received. I would recommend ICC to my family & friends.
Robin K.
Vehicle Make : Subaru
Well done.
Gayle F.
Vehicle Make : Honda
It was nice to be able to return my car and be able to drop off the rental car. No need for a separate trip to return to Enterprise...that was very helpful!
Stephen S.
Vehicle Make : Cadillac
Pick up was a disaster. Car was delivered with dead battery. Receptionist extremely unhelpful and rude.
Repair was done well. Customer service on delivery was awful.
Kira S.
Vehicle Make : Toyota
The service was amazing! Everything was going well. My car looks brand new now!
Cynthia J.
Vehicle Make : Honda
I would really have to speak to someone in regards to the satisfaction that I have for my car there are some things that are done very sloppily also have a problem with the fact that I get my car back and I have 7 miles of gas in my car. It would be nice for someone to give me a call back in regards to it I do have some other issues
Reynel H.
Vehicle Make : Nissan
Everyone I talked to was very helpful and always had a smile of their face. It was comforting..
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