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Body Shop Review Summary

5 star 156 reviews 81%
4 star 17 reviews 9%
3 star 9 reviews 5%
2 star 4 reviews 2%
1 star 6 reviews 3%
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(All Vehicle Makes)
Glenn I.
Vehicle Make : BMW
5 out of 5
7/1/2016
Very courteous staff. Car finished ahead of schedule.
Katherine V.
Vehicle Make : Toyota
5 out of 5
7/1/2016
The work was done as described and in a shorter time period than estimated. The staff is helpful and courteous.
Dana H.
Vehicle Make : Volkswagen
5 out of 5
6/30/2016
very professional, fast and courteous. I'd definitely recommend them and go back (though I hope I don't smash my car again!).
Kristina K.
Vehicle Make : Honda
5 out of 5
6/29/2016
I'm really happy i brought my car here at Chilton! Katie was very nice!
Daisy H.
Vehicle Make : Toyota
5 out of 5
6/22/2016
Hugo did an excellent job in repairing my car and even got it back to me a week earlier than estimated! Hugo and Katie are very friendly, kind, and patient which made the whole process painless.
Tim H.
Vehicle Make : Chevrolet
5 out of 5
6/21/2016
Are experience with your company was excellent. The car was returned in record time and the work was excellent. We will come back if any future work is ever needed. Thanks :Tim & Helen Hanlon.
James M.
Vehicle Make : Volkswagen
5 out of 5
6/21/2016
The car looks great, washed and interior cleaned. Thanks for the prompt completion of the work.
Mary W.
Vehicle Make : Lexus
5 out of 5
6/16/2016
As my experience has always been with Chilton. I am very satisfied with the services of the employees and with the excellent work done on my car by them
Julie D.
Vehicle Make : Subaru
5 out of 5
6/14/2016
Hugo and Katie are great and have great customer service. Great team enviroment.
Maria Elena.
Vehicle Make : Lexus
5 out of 5
6/10/2016
The customer service was above and beyond what I expected. I will be referring all my friends and family to this auto body shop. My car looked incredible also. I'm pleased with the whole experience.
Daniel E.
Vehicle Make : Infiniti
5 out of 5
6/8/2016
Thanks guys awesome job. Professional and courteous. Would recommend. Cheers
Michaele P.
Vehicle Make : Audi
5 out of 5
6/8/2016
Body looks excelent
Lisa K.
Vehicle Make : Subaru
1 out of 5
6/7/2016
There was some damage (scuffed trim) that was missed until I pointed it out when picking up the car. To their credit, folks at the shop immediately set to ordering a replacement for the part. In addition, there's a malfunctioning rear vehicle detector that should have been addressed before I drove away (I wasn't sure it was malfunctioning until I got home and was able to consult the owner's manual). I'll be letting them know about it when they call to let me know the replacement trim has arrived. The work that was done appears to be top notch. But there seems to be a handful of details that were overlooked. I just hope there aren't a similar number of difficult to see details that have been overlooked.
Nadia H.
Vehicle Make : Mercedes
5 out of 5
6/4/2016
All the staff is very professional, from the receptionist to the "Boss" (mechanical engineer), the job was done well and in a timely manner........ Thank you Shilton team!
Carty C.
Vehicle Make : Toyota
5 out of 5
6/2/2016
Hugo and Kate were awesome. Great customer service. It made the whole experience a breeze. Thanks. Carty
Valerie S.
Vehicle Make : Toyota
1 out of 5
5/28/2016
Hugo & I have spoke about the fact that my right taillight does not work . He Said easy fix however it is time to schedule off again & it should have been checked .
Inderjeet P.
Vehicle Make : Lexus
5 out of 5
5/27/2016
Hugo and katie are a great team. They kept me in the loop about my car every step of the way and felt like a valued client.
Fang L.
Vehicle Make : Honda
5 out of 5
5/25/2016
Thanks for being very communicative and also for the wonderful job on my car! It looks wonderful
Jesus C.
Vehicle Make : Toyota
1 out of 5
5/21/2016
Worst chop ever. Never coming back.
James B.
Vehicle Make : Hyundai
5 out of 5
5/13/2016
They were all great. Hugo, Katie and Staff were so wonderful! They are very professional, customer service oriented, courteous and polite. My car looks beautiful! I am so happy and pleased with the auto body repairs, service and the experience. Thank you! Jamie B.

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