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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 793 reviews 75%
4 star 153 reviews 14%
3 star 16 reviews 2%
2 star 37 reviews 3%
1 star 61 reviews 6%
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(All Vehicle Makes)
Chek K.
Vehicle Make : Honda
5 out of 5
11/30/2017
Extremely satisfied with the work. Good job!
Carol B.
Vehicle Make : Toyota
1 out of 5
11/23/2017
I was told my car was ready so I drove to pick it up only to find out it wouldn’t be ready for 2 more hours. Got stuck in major traffic Wednesday before Thanksgiving. Service recovery efforts by staff were accepted so I won’t get my car for a few more days.
Saraswathi R.
Vehicle Make : Nissan
5 out of 5
11/23/2017
Good service . Delivered well before estimated date. Regulargest updates by message, mail and reair status through web site. Thank you !!
Pushan V.
Vehicle Make : Honda
5 out of 5
11/23/2017
Your team rocks!
Edilynne R.
Vehicle Make : Honda
5 out of 5
11/23/2017
Luis was very helpful and answered all my questions. Very thorough
Roy R.
Vehicle Make : BMW
4 out of 5
11/22/2017
Yes, I am satisfied with the results of the work! ????
Numer T.
Vehicle Make : Mercedes
5 out of 5
11/21/2017
Very happy and very satisfied with the repair.
Abraham Gallardo.
Vehicle Make : Hyundai
5 out of 5
11/19/2017
You guys did an excellent job.
Miriam P.
Vehicle Make : Honda
2 out of 5
11/17/2017
The service was friendly and the communication regular. However, when we brought our car in for a quote we’d already had a quote from the dealership. We have a Honda and needed the side view mirror replaced. Honda quote did an additional charge for calibrating the mirror camera. When we brought the car in for a quote we explicitly asked about this—several times when we got the quote and at least three (it felt like five) when I brought the car in. My husband and I were both reassured that the technicians are very skilled and would be able to handle it. They weren’t. I got a call that they had to take the car to the dealer. We were charged. The dealership had quoted us $160 for calibrating the mirror but you got charged more and then you charged a fee on top of it. Very annoying
Ergang L.
Vehicle Make : Honda
5 out of 5
11/16/2017
Good job
Izabela K.
Vehicle Make : Volkswagen
5 out of 5
11/16/2017
This was my first time with service King and I would most definitely recommend them to others, they were very professional, made sure to keep me updated on the status of my car and made sure I was satisfied with the outcome
William C.
Vehicle Make : Volkswagen
5 out of 5
11/15/2017
Heather is great. The rest of the staff is exceptional as well. Many thanks!!
Gladys M.
Vehicle Make : Mitsubishi
5 out of 5
11/14/2017
Having a person to deal directly was great. Mike **** was very professional and kept me informed of every step of the repair.
Wenwu C.
Vehicle Make : Acura
5 out of 5
11/11/2017
I am very pleased with the prompt and convenient service. Thanks
Joshua H.
Vehicle Make : Honda
5 out of 5
11/11/2017
Thank you for making it all so easy
Carmencita T.
Vehicle Make : Lexus
5 out of 5
11/11/2017
customer kept updated of the progress of the repair
Bharatkrishna R.
Vehicle Make : Toyota
5 out of 5
11/11/2017
The whole process was smooth! I was notified at regular intervals which makes the process even better.
Loretta P.
Vehicle Make : Honda
5 out of 5
11/11/2017
Luis Guzman went above & beyond to delight this customer. Will definitely recommend Luis & this Service King Center.
Anna J.
Vehicle Make : Mercedes
2 out of 5
11/11/2017
The service rep never contacted me personally other than a quick text to tell me the car was done. Not once. All calls were made by me asking for updates. Had service at an alternate location which was excellent, spot on and representative called me each day with updates. I expected the same service. My steering wheel was also scratched while car was in for repair. Will not be returning to this location.
Audrey C.
Vehicle Make : Toyota
5 out of 5
11/8/2017
My advisor and all the staff were very professional and friendly. It was very convenient getting regular updates via text message on my phone. The work was completed promptly with high quality. I was very happy with the complete experience. Thank you!

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