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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 151 reviews 85%
4 star 2 reviews 1%
3 star 5 reviews 3%
2 star 8 reviews 4%
1 star 12 reviews 7%
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(All Vehicle Makes)
Christopher K.
Vehicle Make : Toyota
5 out of 5
6/1/2018
Awesome, as always!
Tim M.
Vehicle Make : Ford
5 out of 5
5/21/2018
Your team always does class A quality work, I will recommend your service to my friends and always be a return customer. Thanks for a job well done.
William G.
Vehicle Make : Chevrolet
5 out of 5
5/14/2018
Everything looks great. Job well done.
Howard M.
Vehicle Make : Honda
5 out of 5
5/4/2018
We were very pleased with the work and appreciate the professionalism and the courtesy your staff extended to us. Sincerely, Sue and Howard M
Kimatha A.
Vehicle Make : Subaru
4 out of 5
4/23/2018
Very friendly and professional.I appreciated the text messages that I could respond to and that added to my trust in their ability to get the car done not only when promised but 2 days early. Thank you so much.
Michael H.
Vehicle Make : Mitsubishi
5 out of 5
4/10/2018
The car looks great. The concern about the car door was dealt with immediately. Thanks to everyone who took care of my car . I appreciate the quick turnaround. Vicki Hampton
Clay R.
Vehicle Make : Chevrolet
5 out of 5
4/9/2018
Thank you for making the process smooth and easy!
Carol H.
Vehicle Make : Cadillac
5 out of 5
1/27/2018
The whole process was quick & easy. The repairs were well done & high quality.
Derrick P.
Vehicle Make : Ford
5 out of 5
1/25/2018
You guys did a great job
Amber J.
Vehicle Make : Chevrolet
4 out of 5
11/29/2017
Everything looks good. Only thing is I don't believe its a brand new hatch. But other than that it looks good and everything works.
Jill B.
Vehicle Make : Toyota
5 out of 5
11/9/2017
I appeciate that you finished the repair on my car exactly when you said you would. You were great to work with. Thank you.
Larry D.
Vehicle Make : Ford
5 out of 5
10/31/2017
Thank you! Proficient, friendly customer service! Updates on how the work was progressing! Work completed ahead of schedule! Completely satisfied with the repair! Taking care of the return of the rental vehicle! Again, thank you!
Mike B.
Vehicle Make : Toyota
5 out of 5
10/21/2017
Sequoia looks great. Appreciate the nice work. Thank you.
Travis F.
Vehicle Make : BMW
5 out of 5
7/24/2017
Excellent excellent experience from start to finish. Much better than other body shops I have worked with in the past.
Jeffrey Y.
Vehicle Make : Honda
5 out of 5
7/21/2017
I was a little skeptical after reading other reviews for Fred Rieser, but I try not to let that be my sole decision maker. After getting my vehicle back, it looks just as good as it did when I drove off the lot, if not better! And the helpful and friendly attitude I received was great. I think it's like any sort of business. You come in with a good attitude and a friendly smile, even knowing you're about to drop some money in vehicle repairs, you get a good attitude and friendly smile in return. Great work. I haven't noticed any issues whatsoever.
Vincent T.
Vehicle Make : Volvo
5 out of 5
7/20/2017
If there was an answer between yes and no I would have picked it. It was frustrating that you use a notification system that is not accurate. I rearranged my schedule on two different days based on automated responses that I received but both times the car was not actually ready.
Mario H.
Vehicle Make : Ford
5 out of 5
7/19/2017
Communication and customer service was excellent. What was expected from me and the service I was to receive was nothing other than clear and straightforward. Excellent job....and thank you.
Martin J.
Vehicle Make : Nissan
5 out of 5
7/19/2017
Great service. Great people!! You made the whole process so easy. Marty Jones
Katherine F.
Vehicle Make : Nissan
1 out of 5
7/17/2017
We found two additional damaged areas on our car that were not there when we dropped off for service. I spoke to Fred Jr. about this, and he is waiting to verify with pictures before offering next steps.
Gary Ganas.
Vehicle Make : Jeep
5 out of 5
7/10/2017
I really appreciate having the option of cosmetic repair. Ray gave me the choice and I accepted. I was treated extremely well. I highly recommend Fred Reiser.

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