Robert N.
Vehicle Make : Lexus
As discussed with the Representative there were signs of (orange peel) in the quarter panel which was painted. I will monitor to see if it dissolves upon curing. I was told the repairs would take 2 ****/2 days no more than 3 days, I dropped the vehicle off on Monday ****/16/2017 and picked up the vehicle on ****/23/2017. Accuracy in forecasting is very important to me because I have to make plans to pickup the vehicle, that wasn't done in this case.
Gail H.
Vehicle Make : Toyota
The entire staff were very kind and helpful to me. The car looks wonderful
Paris V.
Vehicle Make : Toyota
They scratched my car rims up really bad
Carol P.
Vehicle Make : Honda
Classic Collision, and Amanda in particular, took really good care of my car. It looks great, and drives well. I believe they took care of my car as if it was their own. They gave me updates as to the progress they were making, and let me know their estimated time of completion. It just couldn't have gone any better if it had to be done (since it was an "accident").
I have no complaints or anything to offer as far as anything that could've been done differently. The team work was exceptional and I can't add anything to that. I am happy to have my car back and I'm very thankful to Classic Collision for their hard work and returning my car to me. Thank you again, Carol P
Tomeshya J.
Vehicle Make : Honda
It's a few minor adjustments that were needed. A couple were taken care of today hopefully the last one will be taken care of soon.
Joshua R.
Vehicle Make : Chevrolet
It took over 93 days to complete my vehicle for starters which is ridiculous on top of that all I asked for during the process was to be updated if anything happened which I wasn't at all!!!! I think the lack of communication is a serious issue and it made me feel like since I wasn't complaining all the time yall could just push my vehicle to the side. I honestly feel I should be somewhat compensated for the fact that I had to pay 3 months of car payment and insurance on a vehicle I didn't even have. I can say that I will not be returning and definitely will not recommend yall to anyone for fear yall will take 3 months onow there vehicle. When I finally did get my vehicle there were 2 dash lights that came on by the time I got home and I'm still waiting on the call from your collision center regarding this issue. So all in all I hope yall can fix your issues for any future customers u have BC yall are seriously lacking in customer service.
Tatiana H.
Vehicle Make : Honda
I'm very pleased with how quickly my car was fixed and very happy with the end results. Thank you!
Coretta L.
Vehicle Make : Nissan
I am satisfied with the time it took for the repairs as I wasn't without my car for a extended period of time. Thank you for your service
William G.
Vehicle Make : Mercedes
CC has done a magnificent job repairing my 2008 White Mercedes E-350. It looks brand new. The staff are very professional. I would recommend anybody and everyone to CC
David S.
Vehicle Make : Toyota
Carl, Amanda, and Tiffany were amazing. Great customer service and I had the pleasure of meeting a couple of the technicians in the shop. Very professional, clean environment. My Tundra never looked so good.
Tori H.
Vehicle Make : Toyota
I loved everything! The staff was great especially Carl. I loved the updates about the status of my car and everything was fixed so perfectly. Great customer service and inviting atmosphere. I will recommend this place to everybody I know. Thank you soo much everyone I really appreciate you!
Donna W.
Vehicle Make : Toyota
Wonderful crew. All very very nice and helpful!
Latorria A.
Vehicle Make : Toyota
Better communication
Mystic T.
Vehicle Make : Dodge
Very professional, courteous and did a fantastic job on my car. I am extremely pleased!
Eric A.
Vehicle Make : Nissan
The quality of the work done was very good. There is room for improvement in terms of overall customer service, but all in all, I was pleased.
Darlene P.
Vehicle Make : Honda
Ms.Christina was wonderful to have as a rep. SHe fulfilled all the promises that where made. My detailed was the best I have ever had. I love my car and I see that you take pride in your work.
One very satisfied customer
Darlene,
Thank you
Annie B.
Vehicle Make : Ford
Great customer services. Kept me informed about the status of my vehicle.
Gerald M.
Vehicle Make : Nissan
Friendly folks and great service!
Bobbie B.
Vehicle Make : Honda
O
Ashley D.
Vehicle Make : Honda
Car looks brand new. Thank you.
Social