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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 552 reviews 85%
4 star 34 reviews 5%
3 star 9 reviews 1%
2 star 25 reviews 4%
1 star 31 reviews 5%
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(All Vehicle Makes)
Peter C.
Vehicle Make : Mercedes
1 out of 5
2/2/2017
Although this was not part of the invoice it looks like my driver's side mirror was replaced with an aftermarket part. The mirror is much smaller than what was there previously.
Rafael M.
Vehicle Make : Hyundai
5 out of 5
1/29/2017
I liked the fast service and continued updates during the repair. Thanks
Robert A.
Vehicle Make : Nissan
5 out of 5
1/28/2017
The entire staff totally professional and treated me with respect . I'm totally satisfied with my Nissan Versa Note.. Thank you so much for your service.
Ben H.
Vehicle Make : Subaru
5 out of 5
1/26/2017
It would be better that a comprehensive estimate is given at the first visit
Edward H.
Vehicle Make : Lexus
5 out of 5
1/25/2017
The car looks very nice. Thank you!
Brian G.
Vehicle Make : BMW
4 out of 5
1/24/2017
Car looks perfect. Thanks! Only feedback I'd have is to give a more pessimistic (realistic) schedule up front, or a range of schedules.
Kathleen N.
Vehicle Make : Lexus
5 out of 5
1/19/2017
I like the new texting update system! My experience was outstanding and my car looks great. Thank-you.
Suhel M.
Vehicle Make : Lexus
5 out of 5
1/14/2017
Excellent service. Very timely manner
Kenon G.
Vehicle Make : Ford
5 out of 5
1/13/2017
Meagan and Lisa could not have provided better customer service. Communication was excellent and I appreciate the the text updates. Thank you and your staff for turning a bad situation into a fantastic experience.
Jose J.
Vehicle Make : Toyota
5 out of 5
1/13/2017
Very nice people and excellent service thanks you
Usaid H.
Vehicle Make : Nissan
5 out of 5
1/12/2017
Purely satisfied.
Tushar B.
Vehicle Make : Acura
5 out of 5
1/10/2017
Job well done
Michael T.
Vehicle Make : Lexus
5 out of 5
1/10/2017
Quality of work was superb.
Dustin A.
Vehicle Make : Infiniti
5 out of 5
1/7/2017
Excellent promt service
Veronica T.
Vehicle Make : Toyota
2 out of 5
1/7/2017
Better communication between the claim rep and myself with the status of the car repair would have made the experience more pleasant. Since I had to continue to follow up regarding a simple mirror replacement was not acceptable.
Susan W.
Vehicle Make : Hyundai
5 out of 5
1/6/2017
The staff at classic collision were excellent and kept me informaed of the progress of my car repairs and greatly appreciate that, thank u for a job well done and I just referred my friend to your business. Very professional kind . Thanks so much! Special thanks to Jackie !!
Yoo H.
Vehicle Make : Honda
5 out of 5
1/6/2017
I really appreciate how prompt you were to send text to keep me updated about my car. It was like a doctor keeping me updated about a surgery procedure. I love the way my car looks. Looks better than ever I have to say. You text back when I had questions about timing and my car. I so appreciated how prompt all the staff at classic collision cared and helped me find a rental. Joe is an excellent mechanic. All I can say is thank you so much ten times. I will definitely be sending customers your way. Juel
Angela C.
Vehicle Make : Toyota
5 out of 5
12/31/2016
Awesome job my car looks super
Mala L.
Vehicle Make : Ford
1 out of 5
12/31/2016
There are air bubbles in my tint and you guys did unwanted repaors
Matthew G.
Vehicle Make : Hyundai
2 out of 5
12/31/2016
Getting the information to start my vehicle's repairs were a major hassle. I would play phone tag with the original individual who had assessed my vehicle, taken my insurance information and started the process. He never returned phone calls, was never available to explain the delays. It was several weeks before I was finally able to get service from the individual who completed the initial repairs on my vehicle. She worked hard to help me, but sadly did not inform me that the work on the front of my vehicle wasn't approved due to the car that we were shoved into not being listed on the accident report. I now have to get the accident report updated and bring my car in once again in order to complete the full repairs of my vehicle.

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