Markham O.
Vehicle Make : BMW
I was very satisfied with Lee and the Classic Collision experience. I appreciate the $ 200.00 credit in consideration for the paint failure from a $ 10K repair 5 years ago. I was surprised that you now have a lifetime warranty on the paint work - don't really understand that if you now have a lifetime guarantee that you would not warrant previous work for more than three years.
Deborah S.
Vehicle Make : Kia
Spectacular! From the start to finish, your company exceeded expectations. I will tell everyone I know!
David S.
Vehicle Make : Toyota
Lee Smolen did an excellent job taking care of my vehicle repair. He is A++!
Britte R.
Vehicle Make : Ford
Im not sure why my Rim where the damage actually happened wasnt repaired/replaced?
The overall repair "looks" good
Elizabeth L.
Vehicle Make : Mercedes
Everyone was pleasant and completely professional. Top scores to all!
Dianne S.
Vehicle Make : Volkswagen
They always do a good job.
Swerdlin &.
Vehicle Make : Mercedes
Lee Smolen was a pleasure to work with. My looks great.
Michelle M.
Vehicle Make : Mini Cooper
Lauren was extremely helpful communicating info with myself and the insurance company. I am grateful for her professional, caring and personable approach.
Mark K.
Vehicle Make : Mazda
Great service from start to finish.
Jan F.
Vehicle Make : Volvo
Love the text updates. Very friendly staff. Very very pleased with our experience.
Ann M.
Vehicle Make : Lexus
We are so happy with the repairs on our Lexus. It looks like a brand new automobile. Your team did a wonderful job. Thank you so much. All of this trans-
action was perfect from start to finish, and everyone was so helpful and courteous.
Laura G.
Vehicle Make : Honda
Everyone I interacted with provided a spectacular customer service experience. Communication was terrific and the car work was very well done. 10/10, will recommend to friends and most definitely return for future business!
Carol A.
Vehicle Make : Mercedes
My bumper was ordered early to avoid any extra wait time. Lee had my car ready early. I was informed throughout the process
Thythyian T.
Vehicle Make : Mercedes
None great job communicating status of car.
Jennifer M.
Vehicle Make : Lexus
This was my third time having repairs done at Classic Collision. Everytime they have gone above and beyond. Excellent customer service!!!
Thurston S.
Vehicle Make : Toyota
very professional and friendly throughout, and I appreciated the diverse workplace
Zackery W.
Vehicle Make : Toyota
It was a great addition for my car to be washed and cleaned as well!!!!
Aaron M.
Vehicle Make : Mercedes
Excellent customer service and experience! I will definitely refer clients to your business.
Robin L.
Vehicle Make : Mercedes
Lee was a real professional. He’s an asset to your team and should be recognized as such. Keep up the good work!
Monique P.
Vehicle Make : Cadillac
Service and my experience was mediocre, at best. Completed bare minimum service after setting expectation of going above and beyond when it was left for repair. We determined that expectation was set only to get the business. Receiving text updates was actually phenomenal in keeping me up to date with the progress of my car repair...very pleased with that feature. Front desk person was nice and tried to satisfy us within her role...another good observation. Back to the mediocre and less...Then we waited 45 minutes for car to be brought out when we were told twice that it would be 10 and 5 min respectively, to wash the pollen off the car from sitting outside (my car does not sit outside at home..don't know why it sat outside here after paint on part of the car was one of the repairs). In summary, not pleased with the service experience, bare minimum repairs on the car was completed, but overall expectations were not met. What a shame. Would be hard pressed to come back.
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