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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 512 reviews 74%
4 star 86 reviews 12%
3 star 18 reviews 3%
2 star 20 reviews 3%
1 star 54 reviews 8%
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(All Vehicle Makes)
Chelsea H.
Vehicle Make : Hyundai
4 out of 5
4/13/2018
Tamara was wonderdal and gave me what started off as a horrible experience to a great one!!!
Bret L.
Vehicle Make : Mercedes
5 out of 5
4/12/2018
Lauren Cunningham did a great job moving the process along and keeping us informed. Thank you!
Sandra J.
Vehicle Make : Lexus
5 out of 5
4/11/2018
Quality work! Just recommended to someone else to use you. Appreciate the regular communications about car progress.
Joseph H.
Vehicle Make : Dodge
5 out of 5
4/11/2018
I will tell you that you have a real gem in Lee Smolen. He was very kind and thorough in his explaination and followed up immediately via phone or email before and during the repair. Gone the unfortunate circumstances this was one of the most satisfying experiences I have ever had. Thank you Joe Hacker
Reid H.
Vehicle Make : Toyota
5 out of 5
4/11/2018
I thought every thing went well. You kept me informed and the work was done timely and professionally.
Tyah W.
Vehicle Make : Toyota
5 out of 5
4/11/2018
Great service, excellent work.
Roger S.
Vehicle Make : Chevrolet
2 out of 5
4/11/2018
AC not working.
David B.
Vehicle Make : Jaguar
5 out of 5
4/10/2018
Excellent Job!
D M.
Vehicle Make : Nissan
4 out of 5
4/6/2018
working with Lee was great and appreciated the daily status reports. one item missed for your notes or quality control. My son in the back seat discovered that the seat belt latches were not visible. We had to raise the back seat up on the Leaf and dig them back up through the slots in the seat cushions.
Laura G.
Vehicle Make : Nissan
5 out of 5
4/5/2018
Classic Collision performed an outstanding bodywork repair on my car! They all are a professional classy team!
Jonathan K.
Vehicle Make : Toyota
5 out of 5
4/5/2018
i thought my service representative was very good a communicating the status of my vehicle and when i would expect to get it back.
Carol (rick.
Vehicle Make : BMW
5 out of 5
3/31/2018
The overall quality of work was very good especially the the updates provided during the repair process. The only negative was the change in the estimate at the end of the repairs.
Andy A.
Vehicle Make : Subaru
5 out of 5
3/30/2018
Very professional
Ira G.
Vehicle Make : Mercedes
5 out of 5
3/30/2018
Shane was very easy to work with. I also wanted to compliment you folks on your texting updates. It was very stress-reducing to know where my car was in the repair process, and not having to reach out to Shane directly for updates. Well done! The car looks great.
Paul C.
Vehicle Make : Lexus
4 out of 5
3/30/2018
Lee Smolen is customer focused and a pleasure to do business with. He is someone that stands by his words. Classic is lucky to have Lee on their Team.
Jason A.
Vehicle Make : Lexus
5 out of 5
3/27/2018
Lee did a great job as did the whole team.would use you again and recommend you.
James S.
Vehicle Make : Ford
5 out of 5
3/26/2018
The team was awesome!! From the friendly reception when bringing the car in to the final pickup, the staff was professional, communicative, and did a great job. Thank you!!
Ken P.
Vehicle Make : Lexus
5 out of 5
3/24/2018
Car looks great. Thx
Daniel P.
Vehicle Make : Lexus
5 out of 5
3/24/2018
Staff was always very attentive and responsive. Accommodated specific requests redily.
Felice M.
Vehicle Make : Toyota
4 out of 5
3/24/2018
Lee represents the best in customer service

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