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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 512 reviews 74%
4 star 86 reviews 12%
3 star 18 reviews 3%
2 star 20 reviews 3%
1 star 54 reviews 8%
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(All Vehicle Makes)
Ryan K.
Vehicle Make : Chrysler
5 out of 5
3/24/2018
Great job on my repair. It looks good as new!
Ronnie S.
Vehicle Make : Mercedes
2 out of 5
3/22/2018
I will be returning will it in the morning.
Tara H.
Vehicle Make : Chevrolet
5 out of 5
3/22/2018
Tamara was fantastic! Very thorough and great customer service.
Eddretta D.
Vehicle Make : Chevrolet
5 out of 5
3/21/2018
Classic Collision provided a great experience to a somewhat stressful event. Starting right from the beginning, estimate was fair. They were prompted in ensuring that I was aware of the progression of my car. The car was ready when they said it would be. the work looks great. it was even cleaned when I picked it up. kudos to the staff at Classic Collision. I would definitely recommend them to my friends and family, if needed and I would be a repeat customer if I should ever need again
Jeff S.
Vehicle Make : Kia
5 out of 5
3/18/2018
Lauren was very courteous and thorough. I am a happy customer.
James M.
Vehicle Make : Mercedes
5 out of 5
3/17/2018
nice job and under estimate as well Thanks
Abigail D.
Vehicle Make : Toyota
4 out of 5
3/16/2018
I was very pleased with the service on my vehicle. Coming into classic collisions I was able to talk with someone immediately and they were able to set me up with someone to discuss an estimate. They were able to give me an estimate very quickly. They gave me the lowest estimate after going to two other places for estimates. I was updated at every step of the repair process. Classic Collision finished the repair severeal days before the original completion date! Overvall I had a fantastic experience with Classic Collision and cannot recommend them enough. Shane was awesome through this entire experience! Thank you
Sandi M.
Vehicle Make : Lexus
3 out of 5
3/16/2018
I was told it would be one to two business days to repair, so I rented a car for three days just to be sure. Unfortunately it took four days to repair. I was disappointed to have to extend my car rental to four days(at my expense).
Mark S.
Vehicle Make : Ford
5 out of 5
3/16/2018
Lee Smolen did a terrific job! I will definitely refer friends to him.
Gary B.
Vehicle Make : Mercedes
5 out of 5
3/12/2018
Tamara was great
Monica W.
Vehicle Make : Kia
5 out of 5
3/12/2018
The employees were very courteous and provided great customer service
Hermione C.
Vehicle Make : Nissan
5 out of 5
3/12/2018
Lee Molen was very considerate. He communicated well everything rhat was being done.
**** K.
Vehicle Make : Nissan
1 out of 5
3/10/2018
No response back via email regarding a second repair I wanted done. Which then lead to it not being completed while I had the rental car. Decided to take that somewhere where they wanted my business I suppose.
Darryl A.
Vehicle Make : Ford
4 out of 5
3/10/2018
Fast excellent Job!
William J.
Vehicle Make : Honda
5 out of 5
3/9/2018
Good job.
Jeanette H.
Vehicle Make : Dodge
5 out of 5
3/9/2018
You guys did an amazing job. Thank you
Zeeshan H.
Vehicle Make : Acura
5 out of 5
3/9/2018
Tamera was awesome! She made the entire experience easy and efficient! A true asset to your company!!
Linda F.
Vehicle Make : Lexus
5 out of 5
2/24/2018
I appreciated the updates from Mr Smolen. Car looks great
Jennifer F.
Vehicle Make : Volvo
4 out of 5
2/24/2018
Tamara was very efficient and took care of me when I was more than frustrated with numerous calls to Classic Collision and nobody calling me back. Professional and pleasant. Great experience.
Barbara M.
Vehicle Make : Buick
1 out of 5
2/23/2018
The repair took three times as long as estimated. It was a series of miscommunication and miscalculation.

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