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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 512 reviews 74%
4 star 86 reviews 12%
3 star 18 reviews 3%
2 star 20 reviews 3%
1 star 54 reviews 8%
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(All Vehicle Makes)
Tiffany M.
Vehicle Make : Mercedes
5 out of 5
4/14/2016
Justin was amazing! He answered all my questions and kept me updated on my car's status throughout the time it was in repair. I will recommend Classic Collision to my friends.
Miriam S.
Vehicle Make : Infiniti
5 out of 5
4/12/2016
Al was fantastic to to work with. Grade A
Melissa J.
Vehicle Make : Mercedes
5 out of 5
4/11/2016
My service person -- Justin -- was really good. I really liked him.
Rebecca M.
Vehicle Make : Mitsubishi
5 out of 5
4/9/2016
From start to finish you all exceeded my expectations. My contact person put me at ease and kept open communication while my car was being fixed. My car was even clean when we picked it up. Thank you so much!
Randy G.
Vehicle Make : Lincoln
5 out of 5
4/9/2016
Great job!
Mark R.
Vehicle Make : Ford
5 out of 5
4/9/2016
Job was done very well at the agreed price Thanks Mark
Michael H.
Vehicle Make : Toyota
1 out of 5
4/8/2016
Maybe nothing major for some, but the text notifications/updates were not synchronized with what I was told over the phone.
John W.
Vehicle Make : Dodge
2 out of 5
4/8/2016
I was not "completely" satisfied, that's why I brought it back. Now that it is done and fairly close to OEM condition, I am extremely pleased and thankful. Jen, Larissa and Brett were all great! I was very satisfied with all of their customer service provided. All are very hard working, honest and reliable. Cannot thank you all enough! Please do not contact me to ask how you could make my experience better because the mistake wasn't made by anyone I dealt with during my experience. Just know I am happy now and grateful for the results Classic Collision gave me. Stand up job and I will recommend/refer Classic Collision.
Stephanie B.
Vehicle Make : Ford
3 out of 5
4/8/2016
My car repair was completed earlier than expected! I was thrilled to get it back and it was in such great condition-cleaned and washed! The only thing is that I wish I had known to completely clean out the door pockets/backseat/console of my car - an item of sentimental value was decorating my dash and was a little banged up. Other than that, the car was perfect! Thanks!!
Connie D.
Vehicle Make : Hyundai
5 out of 5
4/7/2016
Some of the best customer service and contact I've ever experienced!
Marsha R.
Vehicle Make : Mercedes
5 out of 5
4/7/2016
Justin was awesome! Very professional & empathetic!
Yanique A.
Vehicle Make : Mercedes
1 out of 5
4/6/2016
My car was given back to me with a spoiler completely discolored, which it wasn't when it was taken in. My spoiler never looked so poor and different. Someone at classic collision messed up my spoiler and stating that is was brought it like this which it definitely wasn't. I have numerous witnesses that will state my spoiler was not discolored, including my dealership where my car is serviced.
John C.
Vehicle Make : Acura
5 out of 5
4/2/2016
Everything went well. Everyone was very professional and courteous. Thanks.
Sutton L.
Vehicle Make : Ford
5 out of 5
4/1/2016
Justin was very professional and very kind.
Melissa M.
Vehicle Make : Acura
5 out of 5
4/1/2016
Tab and the teM made this an easy experience.
Suzanne G.
Vehicle Make : BMW
5 out of 5
4/1/2016
Lee Smolen was great !
Kent N.
Vehicle Make : Cadillac
5 out of 5
3/31/2016
Every one of your people were a pleasure to do business with. The repair work was excellent. I would like to give special thanks to Lee Smolen who exceeding my expectations in every way. His follow up and communications with me were outstanding. Oz Nelson
Hannah P.
Vehicle Make : Hyundai
5 out of 5
3/31/2016
Justin was wonderful to work with and I felt that I was in good hands the whole time. Communication was great and, not to mention, my car looked AMAZING. All the damage was gone and they detailed my car inside and out. I was very happy and would recommend Cassic Collision to any of my family/friends. Thank you!!
Zack S.
Vehicle Make : Kia
5 out of 5
3/31/2016
Justin was great thank you very much! Zack
Brenda C.
Vehicle Make : Nissan
4 out of 5
3/26/2016
Excellent team. Justin was so patient and made me feel very confident about my auto repair. ????????

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