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Body Shop Review Summary

5 star 103 reviews 82%
4 star 15 reviews 12%
3 star 0 reviews 0%
2 star 4 reviews 3%
1 star 3 reviews 2%
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James M.
Vehicle Make : Ford
5 out of 5
8/31/2016
Dave was great to work with. A real professional rep.
Ignacio L.
Vehicle Make : Toyota
2 out of 5
8/25/2016
I was told the car would be ready for pick up on Aug. 15. It wasn't until Aug. 23 that the job was finished. More than a week later. I could get the car on the 23rd b/c I was insistent and called the shop in Downingtown time and again. I found the staff unresponsive to my needs. Your staff needs to be trained again to deal with customers when a job is delayed. Personally I was very irritated to call the Downingtown shop and find that the lady on the phone seemed annoyed that I was calling to inquiry about the status of my car when it was more than 5 days late. I believe it is the job of your staff to explain things to me, not to try to get through the phone call as quickly as possible and then hung up annoyed b/c I keep asking about my car. This is the 6th job you did for me (my Honda accord, my Avalon twice, my Volkswagen twice). It may also be the last. I do not like the way I was treated by your staff. Have a great day Ignacio Javier ****, PhD 2758 Fynamore Lane Downigntown, Pa 19335 Toyota Avalon State Farm claim number 38-8X39-822.
Brian And.
Vehicle Make : Honda
5 out of 5
8/6/2016
They where wonderful to work with. My car looks great.
Horace C.
Vehicle Make : Honda
4 out of 5
7/27/2016
I would have liked a little more feedback on the repair progress. I had to call several times to find out when my car might be ready. I used the web site to check on the repair status but found that is was not keep upto date as far as a ready date.
Jean W.
Vehicle Make : Kia
5 out of 5
6/16/2016
Everything handled professionally and efficiently. Very satisfied.
Amber J.
Vehicle Make : Kia
5 out of 5
5/27/2016
Very friendly staff and very quick repair of my car!!
Joan A.
Vehicle Make : Honda
4 out of 5
5/13/2016
As far as I can tell right now my car has been fixed properly. Everyone was great and very professional all through the process.
Robert S.
Vehicle Make : Honda
4 out of 5
5/13/2016
Never had a better repair experience!
Pamela S.
Vehicle Make : Ford
5 out of 5
5/4/2016
The repair was done expeditiously and I truly appreciated that my car was vacuumed. I was kept abreast of what was happening via email and phone. Happy to have my car back.
Joseph P.
Vehicle Make : Hyundai
4 out of 5
4/30/2016
Work was very well done. Great customer service. We had to work through an issue and the staff made sure I was well taken care of. Suggest more correspondence through phone calls.
Rebecca F.
Vehicle Make : Toyota
5 out of 5
4/21/2016
My car was finished 3 days ahead of schedule! I am very pleased with the work, and how quickly it was ready!
Mark B.
Vehicle Make : Nissan
5 out of 5
4/5/2016
I am very happy with the repairs to my truck and the fast and friendly service. I will definitely recommend your shop.
Michael W.
Vehicle Make : Volvo
5 out of 5
4/4/2016
Very impressive!
Jaclyn V.
Vehicle Make : GMC
5 out of 5
4/1/2016
The car looks great. I was impressed that service king keep me in the loop with my vechiles progress, via text! I was also very excited that the car was cleaned on the inside. Made my day!
Damion R.
Vehicle Make : Dodge
5 out of 5
3/26/2016
What a great staff and great workmanship. Thanks guys
Kathy H.
Vehicle Make : Nissan
5 out of 5
3/25/2016
Quickest and most efficient I've ever experienced. I really liked the email updates to keep me informed of status. People very friendly also. Will definitely use in the future and recommend to others.
Robert G.
Vehicle Make : Chevrolet
5 out of 5
3/18/2016
My repair looks great and was finished ahead of schedule. I'm very pleased with my experience at Service King!
Brendan W.
Vehicle Make : Honda
5 out of 5
3/17/2016
Excellent !
James H.
Vehicle Make : Chrysler
5 out of 5
3/6/2016
The work was done professionally and in an expeditious manner. I would highly recommend this facility.
Jennifer K.
Vehicle Make : Ford
5 out of 5
3/2/2016
Great cooperation, kindness, skill, speed & results on the job! Thank you all!

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