Service King Carlson

The staff was friendly and informative. They dealt with my insurance quickly and easily.

They did a great job and we were very pleased

Only had to use my moms car once so it was great to get my car back within a couple of days pain free

Friendly informative and helpful customer service team. Good communication as to progress on the repair and completion date. All around a great experience.

When I picked up my car yesterday I was very impressed with the results of the repair. I thought that I was getting a brand new car! The color of the new bumper matched the the color of the rest of the car perfectly, as if no damage had been done.

Awesome job start to finish!!

Everyone at Service King was very respectful, helpful, and communicative. I was dealing with some schedule difficulties and job travel and had to reschedule my drop-off a couple of times, and Ehren and the rest of the team at SK just kept working with me. I was such a pain with the scheduling process but they were soo understanding. And it helped to ease that stress as well as the stress of the process of dealing with a claim. I believe Ehren was the team member who provided me technical updates on a daily basis and the specific communications were beneficial to my planning and rental car situation. Carrie was very kind and personable, via phone as well as in-person when I came in to start service. I have nothing but good things to say about everyone who was involved with my repair service. It was on-point to get a definite date of completion along with a possible early date- and my car did end up ready earlier than expected. The area that was damaged looked like new and I believe the quality of work is high. And, it was awesome how SK gave my car an exterior and interior cleaning, which I didn't expect. I owe them all a major thank you. I will return to Service King, specifically Carlson's, if I end up in a similar situation again.

Repairs done well and everyone worked hard to get our car fixed and back in time for a planned trip.

Excellent customer service. As I was leaving one of the technicians was moving another car and he rolled down the window to ask how the car looked and if I was happy. Awesome team.

Technician Aaron was very thorough in explanation, and appreciate the work on our car.

Exceptional customer service!!!

Fast reliable service

Smooth transaction, good service

good job prompt will come back

You did an excellent job on my car well pleased thank you Michael H

Car looks great and finished in a short amount of time.

I was very impressed with the level of care and professionalism by the staff. They made this process a lot easier than I ever anticipated. My car was done in a reasonable amount of time and the crew did an amazing job with it. I will highly recommend service king to anyone.

The staff at Service King in West Chester were friendly and professional. I was impressed the shop was open so early right after a major snowstorm over the weekend. I was also impressed with how fast they repaired my mustang and how they perfectly matched the paint. I enjoyed the text updates as they were informative and creative. Keep up the good work!

Efficient, friendly and good work. Thank you!

Overall great