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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 388 reviews 80%
4 star 63 reviews 13%
3 star 9 reviews 2%
2 star 11 reviews 2%
1 star 11 reviews 2%
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(All Vehicle Makes)
Ronald T.
Vehicle Make : Volvo
5 out of 5
1/26/2018
Carlooks great. Staff very professional. Thank you for your great personnel care.
Ronny P.
Vehicle Make : Chevrolet
1 out of 5
1/26/2018
Still had scratches on my door N dent up So they kept it another day I get it back today N the Metal stepping part is broken they don’t know how to fix nothing right will never go back I don’t have time to be taking it back horrible service
Lauren O.
Vehicle Make : Kia
4 out of 5
1/25/2018
Attentative to customers
Kathline M.
Vehicle Make : Kia
5 out of 5
1/23/2018
Thank you.
Linda B.
Vehicle Make : Ford
4 out of 5
1/20/2018
This was actually my second experience so I elected to return because my last experience was great.
Priscilla T.
Vehicle Make : Ford
5 out of 5
1/20/2018
Great job done. I am very satisfied with everything.
Sarah A.
Vehicle Make : Honda
5 out of 5
1/17/2018
Thank you 1st Certified stafff and team for all the professional friendly customer service. Everyone from the front desk all the way to the repair body shop was a blessing to work with. Jessica and Rafael were extremely helpful in the process.
Noemi B.
Vehicle Make : Mitsubishi
5 out of 5
1/6/2018
George have an amazimg customer service experience!
Nalda D.
Vehicle Make : Kia
4 out of 5
1/4/2018
The professional and expeditious manner in which they took care of my Kia Optima was amazing. The serviceman was concerned with my needs and wanted to make sure I was happy. He took me to my Kia and showed me what service was completed. The Service Advisor (female) was well informed and made a point of not wasting my time, by ordering the part, and calling me when the part was ready for installation. I am very happy with the service and if I ever need the this type of service, I will come to 1st Certified Collision Service first. Thanks
Eric O.
Vehicle Make : Volkswagen
4 out of 5
12/29/2017
Great experience from end to end
Christina R.
Vehicle Make : Toyota
5 out of 5
12/22/2017
Excellent customer service.
Ramon L.
Vehicle Make : Scion
5 out of 5
12/21/2017
Very satisfied. I will recommend . Very good team. Thanks
Mark A.
Vehicle Make : Subaru
4 out of 5
12/12/2017
From George, Ron.V, Jessica, Ron.C, Jerry and the whole team who took care of my car I was way more than pleased with the service. I have no colpmaints about this shop at all. They kept in touch with me assuring me my car was gonna be done in time and it actually was available and done before the target date with no problems. the paint was spot on the bumper and the hood fitment were very spot on. I appricate everything they have done for me making sure my experience was a great and problem free one.
Tawnya R.
Vehicle Make : Nissan
5 out of 5
12/9/2017
Keep up the great job! Super easy no worries. Raphael was on top of everything and kept us informed all the way through!
Irvin Z.
Vehicle Make : Ford
4 out of 5
12/9/2017
The result was more than I expected. The truck is clean, looks as if the whole vehicle was polished. The interior was cleaner than it was when I brought it in. Also the rework if a previous repair looks great, and is appreciated. I always enjoy the work from real professionals. Thank you for a job well done, this includes the office staff also. Irvin Z
Kaitlinn M.
Vehicle Make : Nissan
5 out of 5
12/8/2017
Amazing job. They did more then i thought they would! Super happy!
Gabriel A.
Vehicle Make : Honda
5 out of 5
12/5/2017
Great job on the repair. Thank you to 1st certified and the great service by Rafael
Aaron J.
Vehicle Make : Subaru
5 out of 5
12/5/2017
This was my second time using this company very satisfied wont go anywhere else for my car repairs love the updates daily by text and accuracy on time frame will refer to others
Eldred G.
Vehicle Make : Subaru
1 out of 5
12/3/2017
Clean, professionally run shop. There are a couple of minor blemishes to be corrected. Main issue is that the passenger side window and lock are not working. The inspector said that he will correct these issues on Monday. I am willing to redo this survey after these issues are corrected.
Michael S.
Vehicle Make : Nissan
5 out of 5
12/2/2017
George is really helpful and Jessica is friendly and easy to work with 1st certified has done great work on my car every time.thank you

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