Service King Marysville

I will refer

I was real please with the work that was done. It was in there shop two weeks for repair just like they said. The car was clean inside and out when I got it back. Thank You Robert K

Carlos and all the staff were excellent and kept us apprised of the progress all along the way.

Very friendly and professional!

Amazing consumer experience can't say enough good things about it!

I am happy is was complete on Friday but sure Wish they had better knowledge that that would Be the completion date because I did not want To rent a car. After I rented it I received the text That my car was ready. I am glad to have my car. and the repair looks good.

Great communication the entire time. And finished the car days before expected. Very professional.

My car looks great! And I am so happy it is so clean!

Don is excellent to deal with. Very professional, with daily updates on status. He is also exceedingly friendly; lots of fun. I would definitely recommend Service King to anyone needing body work. Very happy with my repair. Thank you. Karen P

Julie was fantastic to work with. We appreciated all of the communication. Our vehicle looks amazing

Nice repair color match was awesome, took a little longer than expected,eat a week and was 9 working days, great job and Don kept us in the loop! Happy

I felt like royality. The daily updates were way beyond anything I've ever experienced or expected. And the workmanship was superb. I will gladly refer anybody in need to use Service King. I have already told many what a great experience it was.

Had items stolen from vehicle. One item was very valuable to me. Jewelry I had fogotten to remove from glove box that needed repair. Had a few pcs. in a black vevet bag and one of the items was a 2K diamond beraclet my mother gave me before she died. If I had to put a dollar value on items, would be in the neighbor hood of 2K. The other item was a road side emergency kit. Jumper cables were thrown in bac but bag containing road flare and other items was taken. One of the service emploees that worked on my vehicle remebers seeing the black bag. GM contacted me and stated he trusts none of his emloyees are suspect and that they found a hole in their fence. Question for me is why was my vehicle not locked? No sign of break in. Their answer for resolve, is we apologize but you will need to claim through my insurance. ****) costs me the risk of higher insurance rates; 2) Costs me my time. I entrusted them to secure my car while in their care. While the repairs were done excellent and the customer service from their rep, Don was very effecient, based on this experience, I would never recomend or use again. If there had been some compensation offered as simple as even replacing the emergency kit, I would have a different opinion. Basically told to bad so sad! Very disappointed!

Julie was determined to get my car repaired on time. She made sure the deadline was met and gave me frequent updates. She went above and beyond when answering my numerous questions. Julie was wonderful to work with and I would gladly bring any of my vehicles to Service King of Marysville, Washington. I have also told friends and family about my amazing service experience. She turned a negative experience of being in a car accident to a pleasant experience. Thank you again Julie!

Great job on repairs. Staff very friendly and professional.

Thank you for going beyond expectations with customer service.

Awesome start to finish. Great communication over phone and text updates. Very impressed.

The repair was done in a timely manner and done right. Great job and thanks. The only thing I would suggest is go lighter on the deodorizer. Or change to a different scent.

Services King customer services is beyond amazing they go the extra mile for they're customer. I have never have just an amazing services like I did with them both Julie and Mary are amazing n the work they did to my vechile great!!!!

I want to say Thank you to everyone who took care of me and my vehicle this week...my car looks awesome. You guys have earned a customer for life. I will definitely will refer you guys to my family and friends.