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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 929 reviews 77%
4 star 117 reviews 10%
3 star 21 reviews 2%
2 star 43 reviews 4%
1 star 99 reviews 8%
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(All Vehicle Makes)
Christine B.
Vehicle Make : Honda
5 out of 5
12/4/2017
The car fixed nicely. I received e-mail updates and phone call updates from Tony. The work was completed earlier than planned. Everything worked well and very satisfied.
Sandra D.
Vehicle Make : Chrysler
5 out of 5
12/2/2017
Great customer service and great quality of work!! I hope I don't need your services again, but I will contact you if/when I do!! Thank you so very much!!
Steven S.
Vehicle Make : Chevrolet
5 out of 5
12/1/2017
Thank you for such an excellent job! My car came back looking brand new. I also appreciate the constant communication both over the phone and through email. The updates about my car were super helpful!
Danine S.
Vehicle Make : Honda
5 out of 5
11/30/2017
Great updates and customer service
Delace B.
Vehicle Make : Nissan
5 out of 5
11/30/2017
Tony, Did an exemplary job keeping me posted on the status on repairs and returned my car cleaner and shiny as a new penny. My car received earlier than the expected date. My staff could learn a thing or two from his engaging personality and excellent customer service. Also, my looks beautiful and running perfectly.
Ann H.
Vehicle Make : Dodge
5 out of 5
11/26/2017
They were quick and did a quality job.
Tony L.
Vehicle Make : Honda
5 out of 5
11/25/2017
Tony did well. Glad you did an alignment with the repair and it was done before I picked it up.
Henry B.
Vehicle Make : GMC
1 out of 5
11/23/2017
There was lack of communication when the vehicle would be finished
Esther Y.
Vehicle Make : Lexus
5 out of 5
11/21/2017
Tony kept me up to date throughout the process. He is a fantastic guy and a great asset to the company.
Martin .
Vehicle Make : Honda
5 out of 5
11/20/2017
professional and on time thank you
**** G.
Vehicle Make : GMC
5 out of 5
11/18/2017
The work is impeccable and the human customer service is great. The automated system does not do the tri state personnel any justice.
Myra W.
Vehicle Make : BMW
5 out of 5
11/17/2017
Efficient and effective. Thank you!
Davidson L.
Vehicle Make : Toyota
5 out of 5
11/17/2017
I was kept in the loop of the progress of the repair right from day one until the repair was completed.
Ronald S.
Vehicle Make : Honda
1 out of 5
11/11/2017
I already discussed my concerns with Tri-State-no need to contact me.
Myrtle W.
Vehicle Make : Hyundai
5 out of 5
11/11/2017
Thank you! Job well done. It looks great!
George P.
Vehicle Make : Subaru
5 out of 5
11/11/2017
Very smooth process that offered a one stop opportunity for my car damage restoration
Ashley G.
Vehicle Make : Ford
5 out of 5
11/11/2017
The communication and service was excellent! My car looks perfect and was finished ahead of schedule.
William T.
Vehicle Make : Lincoln
5 out of 5
11/11/2017
Excellent job and the staff was very courteous!
Herbert R.
Vehicle Make : Nissan
5 out of 5
11/10/2017
Thank you
Susan H.
Vehicle Make : Jaguar
5 out of 5
11/8/2017
Tony and the entire TriState team were extremely professional and communicated with us throughout the whole process. Great job!

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