1stCertified Collision Center - Riverside

Everyone was very nice and helpful and the car looks just like new. Thank you

Staff was friendly and made sure everything was taken care of. Thanks

Everyone was so nice with smiles and so professional. My Ranger looks great and I'm very please. I will refer anyone to 1st Certified Collision. Thank You

Very satisfied with the repairs.

For the work that was done didn't see think my car would be held for over a week. Since receiving my car, my car still shakes, has major oil leakage (wasnt a problem before went into shop), and tire system alert hasnt came off

We appreciate the fast & courteous service as well as regular text message updates. We especially appreciate working with Brent. Thank you!

Nice.

Work was completed on time and it looked great. The Ladies at the front desk were courteous as can be. My family has had cars repaired at the shop and when progressive told me the car was going to 1st Certified I felt good about it. Thank you.

I'm satisfied with repairs that was made to my car by 1st Certified Collision. The constant text update was great and helpful, as oppose to constant calls regarding updates on the car. They called when it was important for them to speak to me regarding my vehicle. And the customer service was also awesome!

I like how the mechanics go around thoroughly before the car is fixed and after the car is fixed. My car looked brand new. They took care of my car really great!

I was very impressed with the company. Gil and Hugo could not have been better. Very professional and did everything they said they would do. The communication was awesome. They girls at the front desk were also great and they are very good on the phone. Very pleased.

THANK YOU!!!!

Customer service is excellent. I was informed throughout the repair. The repair itself was very fast and quality of the work is great.

When I took my car in it was running perfectly fine. Then when I went to pick it up on the 15th at my scheduled pick up time at 3:00 PM my car wasn't ready. Not to mention, they made me wait an extra hour just to tell me that my car was not going to be ready today because the car wasn't reversing due to the low levels of transmission fluid. So that same night one of the employees called me saying that the cars transmission fluid was actually fine and it was the motor oil that was low. That made me kind of question the situation. Then, I tried telling the employee that it was ironic that the car was fully functional and has always been serviced and had no signs of transmission issueS until after leaving it at the riverside location. After explaining myself the guy told me that the car was 15 years old and it just seemed like he was very defensive. To me it just seems very sketchy that at first it wasn't ready because of "low transmission fluid", but follow up with me that same night and say that never mind it was the motor oil that was low. Seems like they thought it was something simple as transmission fluid and they got frustrated with the situation and just gave up and called me to figure it out on my own.

Thank you for being good people.

Well pleased with the customer service provided.

staff is super nice! so happy i came here!

They damaged the car more

Great service I appreciated the updates And the detailed car at the end

Great customer service and my vehicle was returned to me cleaner than when I brought it in. I would recommend 1st certified Collision!