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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 564 reviews 84%
4 star 51 reviews 8%
3 star 5 reviews 1%
2 star 26 reviews 4%
1 star 29 reviews 4%
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(All Vehicle Makes)
Patricia B.
Vehicle Make : Toyota
5 out of 5
11/27/2017
Great customer service
Vanessa V.
Vehicle Make : Toyota
5 out of 5
11/24/2017
I was rear-ended on the freeway and took my car in via my insurance. The staff was very friendly, communicated with updates and very through. They did a great job with my car. I really appreciated that they were accommodating when I had them double check a feature on my car and had to have my husband pick up my car while I was at work. Also they helped me in driving my home after my estimate. thank you!
Kathleen S.
Vehicle Make : Honda
5 out of 5
11/23/2017
Everyone I dealt with was very professional and kind. I was very impressed with the work and excellent service. Thank you to Paul and others at 1st Certified Collision!!
Avery B.
Vehicle Make : Hyundai
5 out of 5
11/22/2017
Very friendly staff thanks!!!
Richard C.
Vehicle Make : Hyundai
5 out of 5
11/21/2017
Repairs completed professionally. No issues. Ahead on schedule 3 days before estimated completion date. Car washed. Love the warranty for repairs. A score of 5 (from 0 to 5) with 5 as excellent.
Earl W.
Vehicle Make : Toyota
3 out of 5
11/20/2017
Just a fine job all the way around. Vehicle was ready three days prior to days they told me it would be.
Jackie F.
Vehicle Make : Toyota
5 out of 5
11/19/2017
Staff very professional and courteous, service was very efficient and fast, love the texts updates. Overall very satisfied with service from beginning to end.
Selena O.
Vehicle Make : Ford
5 out of 5
11/18/2017
They all were very nice . Always welcomed me in when I’d go in
Joshua T.
Vehicle Make : Honda
5 out of 5
11/15/2017
Thank you for the excellent communication and good work.
Crystal V.
Vehicle Make : Mazda
5 out of 5
11/15/2017
I literally wanted to cry of the joy and perfect work that was done! But I didn't cry lol I want to thank everyone who contributed to fixing my car I am extremely grateful. God bless 1st Certified Collision Center!!!
Sara W.
Vehicle Make : Mazda
5 out of 5
11/12/2017
Service was excellent. Car looks great!!
Susan D.
Vehicle Make : Honda
5 out of 5
11/10/2017
Marie is amazing!!!
Jasmine S.
Vehicle Make : Honda
5 out of 5
11/1/2017
Great job! I was really satsified on how fast the process was and how I was updated constantly on the status of my car. Highly recommend.
Omar G.
Vehicle Make : Nissan
5 out of 5
11/1/2017
The staff is very professional and always kept me updated on the repairs on my car. Will recommend this shop.
Christian T.
Vehicle Make : Mercedes
5 out of 5
10/28/2017
Nice people+good work=happy customer.
Susan D.
Vehicle Make : Honda
5 out of 5
10/27/2017
Everyone that I came in contact with at 1st Certified Collision was very nice, knowledgeable, professional and answered my questions I had. The repair time frame was reasonable and I loved the updates via text messages. It is my second time having a repair done here and I always recommend it to others. Great customer service like this is rare these days.
Kiara C.
Vehicle Make : Honda
5 out of 5
10/26/2017
I am very pleased with the service and I am impressed that they went above and beyond my expectations and they left my car looking like it was brand new. I am a very satisfied customer and I will definitely be back to complete the rest of my repairs.
Jesusa R.
Vehicle Make : Chevrolet
5 out of 5
10/26/2017
Excellent customer care service. Im sure the technicians attribute to making that happen. Thank you.
Shaunda G.
Vehicle Make : Honda
5 out of 5
10/26/2017
Michael did a fantastic job. Great customer service. He deserves to be recognized for an outstanding job. Well done.
Ricardo O.
Vehicle Make : Mazda
5 out of 5
10/21/2017
Fast friendly service. Highly recommend their service!

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