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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 173 reviews 77%
4 star 34 reviews 15%
3 star 6 reviews 3%
2 star 5 reviews 2%
1 star 7 reviews 3%
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(All Vehicle Makes)
William B.
Vehicle Make : Honda
5 out of 5
11/8/2017
Great job keeping me up to date with everything being done to my car.
Tanja R.
Vehicle Make : Chevrolet
4 out of 5
11/8/2017
This place is amazing .. The Office staff and the workers in the garage part always friendly . If I ever have any problems again this is the place I will go back to . My Car ???? looks amazing . The updates and phone calls from paceline right on and on time and keeping us informed step by step. Thank you Paceline for becoming part of our Family so to speak . Thank you for everything we truly appreciate y’all . The Ridings Family
Stephanie M.
Vehicle Make : Toyota
4 out of 5
10/28/2017
Mike and Jeff are fantastic! Very friendly and professional, 100% wouldnrecommend Paceline to everyone. I appreciated the time Mike spent getting to know me. Mike and Jeff made sure my truck was repaired to an excellent standard and in a very fast time as well. Thank you!
Robert C.
Vehicle Make : Chevrolet
5 out of 5
10/19/2017
I was surprised and pleased that the car repair took less time than orginally anticipated. It's always nice to get my car back earlier than expected. And the customer service was outstanding. I needed photos to send to the other insurance company and Mike immediately sent me those the shop took. From beginning to end, it has been a great experience. Thank you.
Allan G.
Vehicle Make : Chevrolet
5 out of 5
10/18/2017
The whole process was great. From the initial phone call to picking up my truck. The workmanship on the truck is excellent. I highly recommend this facility to anyone who needs their vehicle taken care of.
Tesha C.
Vehicle Make : Toyota
5 out of 5
10/14/2017
the people at paceline was a great team they took care of everything and made the whole experience a breeze. my car look like it just came off the factory line. GREAT JOB THE PAINTERAND THE BACKEND STAFF: GREAT JOB MICHEAL AND THE LADY AT THE FRONT(can't remember her name).I will work with you anytime!!!!
Anna N.
Vehicle Make : Honda
2 out of 5
10/12/2017
Said that the car was ready 4 day's after delivery. Had to keep the car an extra 6 day's to re
Gardenia S.
Vehicle Make : Toyota
4 out of 5
9/23/2017
Amazing customer service! From the start, they were great! They opened the door for me into their establishment which I thought was so nice and everyone was just really happy and patient with me considering I had my 1yr old with me. They did a flawless job on my bumper and even vacuumed the inside of my car AND gave it a car wash as well. My car really needed some tlc, thank you so much
Alan A.
Vehicle Make : Chevrolet
5 out of 5
9/12/2017
The regular updates on the progress of my vehicle was very helpful. Staff was very courteous and professional. The entire process was very simple and pleasant even given the rough circumstances of my accident.
Cecilia S.
Vehicle Make : Ford
5 out of 5
9/6/2017
Our vehicle was finished on schedule and we are happy with the results.
Amy H.
Vehicle Make : Hyundai
5 out of 5
9/2/2017
My car looks great and it was completed ahead of time.
Jared B.
Vehicle Make : Honda
5 out of 5
9/1/2017
Great staff, all transactions and communications were quick. Hopefully I will never need the service again, but if I do, I will choose Paceline.
Stephanie M.
Vehicle Make : Toyota
1 out of 5
8/30/2017
Repairs look good but now truck pulls to the right
Sharon W.
Vehicle Make : Mercedes
5 out of 5
8/25/2017
Great job, and fast.
Princess S.
Vehicle Make : Jeep
5 out of 5
8/23/2017
Your team is amazing, thank you for an amazing customer service experience.
Tiffany F.
Vehicle Make : Ford
5 out of 5
8/19/2017
Great care! Everyone was very attentive and gave timely updates! Thank you for your amazing service.
Wyatt R.
Vehicle Make : Jeep
5 out of 5
8/17/2017
They handled my need with the utmost care
Richard D.
Vehicle Make : Dodge
5 out of 5
8/15/2017
Nice to experience impeccable customer service from Corey, John, and Jeff. Thanks and will definitely be a reference for your business.
Britica D.
Vehicle Make : Kia
5 out of 5
8/15/2017
Excellent Service. Thank You
Frank Z.
Vehicle Make : Ford
5 out of 5
8/1/2017
Thank you for such an easy transaction

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