Christopher M.
Vehicle Make : Volkswagen
Very professional; always notified as what the current status was; friendly; would refer to other customers.
Elizabeth B.
Vehicle Make : Toyota
Thanks for doing a good job on my Camry.
Jeffrey B.
Vehicle Make : Ford
1st Class operation - Great communication and my repairs look great - Thanks - Jeff Bochonok
Robert A.
Vehicle Make : BMW
Good Experience
Carrie E.
Vehicle Make : Dodge
The entire process was easy from start to finish. Everyone was professional. I would definitely use professional for any future service
Michael O.
Vehicle Make : Toyota
Email communication worked well. Chris was polite, practical at all times and great to deal with. Final product was excellent quality and cleaning the vehicle inside and out was a really nice surprise. Overall I am completely satisfied with my experience and plan to return for my future auto body. If I had one thing to suggest it would be more person to person communication via phone; especially when delays are imminent (i.e. if there is a delay call us immediately, don't wait for us to call you). In my experience customers can deal with delays and still have a great experience as long as they are informed early and the delays are reasonable.
Linda L.
Vehicle Make : Toyota
Truck was completed earlier than estimated and looked brand new. Kudos!
David H.
Vehicle Make : Toyota
Excellent job my car looks new again.
Jason S.
Vehicle Make : Volkswagen
I appreciated the updates and especially the fact that my car was washed and inside cleaned out when I got it back. That was a nice surprise! Thank you!
Leon E.
Vehicle Make : Chevrolet
Clean, professional and car was fixed a week before estimated time!
Adams L.
Vehicle Make : Ford
Great job
Ronald E.
Vehicle Make : Honda
This was an excellent, time-efficient, and painless experience. Thank you so much!
Adam K.
Vehicle Make : Kia
Job well done. The only thing I would change though is notification of delays. I like the progress report text messages. On the day my car was scheduled to be done i got a message saying it was almost done and you'd contact me if there were any delays. I showed up at the time it was supposed to be done and only then learned it wouldn't be ready until the next day. A notification even an hour or so earlier would have saved me the trip. Overall I happy with the work, and that counts the most, but better notifications would be good.
Bobby B.
Vehicle Make : Honda
Honest and good at their job
Cwo John.
Vehicle Make : Ford
I was impressed that I was receiving text messages as well as phone calls keeping me informed on each area of the process throughout the repair. Thanks to all for a job well done.
Roosevelt D.
Vehicle Make : Toyota
An extremely smooth process. The updates you provided while my vehicle was in your care was a huge plus with. Car looks great, and very fast service. I will recommend Professional Collision ANYTIME! Keep it up. Thanks again!
David D.
Vehicle Make : Volkswagen
This is the second time I've used professional collision and I am again very pleased with their work and customer service.
William K.
Vehicle Make : Audi
We really appreciated the e-mail updates throughout the process and were very happy when your team volunteered to return the rental for us. The car was returned "like new" cleaned inside and out. The work was indistinguishable from the factory original.
Taking care of the rental car was a very pleasant surprise since I had picked it up with my wife (and it took 45 mins to process) and had expected to have to go through the same thing upon return. We were both very happy that Professional took care of that for us and gave us back our car in "perfect" condition.
Alan D.
Vehicle Make : Chevrolet
Super fast turn around time, great work, super staff.
Heidi C.
Vehicle Make : Mini Cooper
Professional Collision always does an outstanding job! Mini Cooper came home looking amazing and clean! So pleased!
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