Shari B.
Vehicle Make : Dodge
I was pleasantly surprised how fast my car was repaired. Everything was simple an they kept me informed on the progress. Stephanie was very nice. Definately would recommend Kneisel's
Adam C.
Vehicle Make : Chevrolet
Need better response times with updates on repair times.
Justin B.
Vehicle Make : Subaru
Took way longer than I though it was going to take.
Jerry G.
Vehicle Make : Acura
Excellent service in every way, from the ladies at the front desk, to my advisor
Nick. Sincerely, Jerry G
Jeff S.
Vehicle Make : Honda
Thank you.
Jennifer S.
Vehicle Make : Chevrolet
Stephanie was a pleasure to work with and exceeded my expectations. She went above and beyond to accommodate our schedule and request. Many thanks and great job Stephanie and team!
Garrett/gerald M.
Vehicle Make : Dodge
Your front office reception team are so gracious and Jason is a true professional. In the back end, Bryan called and advised as soon as my vehicle was ready for pick up so that I could schedule visit to pick up car and pay for work completed. Customer delivery was flawless. My car had been cleaned - which REALLY impressed me. Having a freshly cleaned car REALLY made me feel good about my repair experience.
I LOVE KNIESEL'S !
Gerald Mitchell
Jeremy B.
Vehicle Make : Toyota
Was told my car was ready on Tuesday the 2nd only to drive it a block to hear the car making a weird noise. Brought it back and the car was kept another day even though it had been there over a month and I was told it was road tested by a mechanic. Got it on Wednesday and the problem was fixed, and was told a large bolt was found in one of the tires and the vehicle was good to go. Though once home I checked the tire pressure in all the tires and all were 8 -10 pounds low. I feel after a month at your facility, the car should have been like driving it off the showroom floor. Also there was quite a bit of damage to the underside of my vehicle but was never offered to view the repairs or shown pictures of how it looked after the repairs were made. The body looked in great shape and Cody and the staff were a pleasure to work with. Thank you, Jeremy B
Lucy M.
Vehicle Make : Toyota
Thank you so much for your care of my car I am really satisfy hope to keep business with you later in the future
Alicia M.
Vehicle Make : Nissan
I was kept up to date throughout the whole experience on what was happening with my car. I really liked that they called me and didn't leave it up to the customer to reach out and find out what's happening. Mark got my car for me when it was done and explained everything and told me about your warranty and everything. And I can't thank you enough for detailing my car, it looked brand new again when I picked it up. Thank you so much for such a great experience!
Judy C.
Vehicle Make : Toyota
Good service, kind people.
James S.
Vehicle Make : Ford
Your Rep told my wife we need to bring the car back to complete repairs. We were out of town so you had the car for almost two weeke. We had to rent a car while you had ours and think you should provide a loaner this time. I also noticed a ding on the upper right rear fender that looks like it was touched up without proper sanding. Please call me. Jim Skokan
Dayne V.
Vehicle Make : Subaru
The missing purple bracelet with Crunch gym card that Brian could not find WAS in the front seat of my car
William K.
Vehicle Make : Mercedes
I had been given an estimate of two weeks when I took in the car. Instead, the job took 45 days. At no point were my expectations properly managed. Every week I was told that the car would be ready the following week, and every week, I would be disappointed to learn there was another delay. You did a good job on the repairs, but the lack of transparency was frustrating.
Paul E.
Vehicle Make : Dodge
Very good!
Luna-pruitt.william M.
Vehicle Make : Ford
I am very happy with how friendly and helpful everyone was. My car looked amazing when i picked it up.
Randall S.
Vehicle Make : Toyota
Very friendly and professional. Your reception people are always welcoming. I liked getting my truck back very clean. The body work and paint match was perfect. I will recommend you to family and friends
Carol L.
Vehicle Make : Honda
Doug was amazing; so courteous, professional and very kind. Doug had my car ready when promised and pulled it to the front door for me. Office personnel were great and friendly. I will highly recommend Kniesel's to my family and friends. Quick and professional service. I'm very happy with my car. Thank you.
Marianne M.
Vehicle Make : Toyota
The service was excellent. Employees were friendly, and made the experience stress free. Brian was the gentleman that helped me and went beyond to make sure I was happy with the repair of my car. Thank you all
John L.
Vehicle Make : Buick
My car looked beautiful both inside and out. Thank you
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