Krista L.
Vehicle Make : Infiniti
The car took much longer than initially estimated. Timeline kept getting pushed back. There was no sense of urgency even though I called every day this past week. Airbag light turned on after I left but because I picked up on a Friday afternoon and you guys aren't open on the weekends I now have to wait til Monday hoping no airbags go off randomly.
Roger P.
Vehicle Make : Lexus
Chilton auto body repair does great work. I will definitely recommend to my friends and family.
Steven /.
Vehicle Make : BMW
Friendly staff; keeping me updated on my car ; good work on my car
Najeeb S.
Vehicle Make : Lexus
I've brought my car for repairs 4 times and was very satisfied with the service I received. Thanks
Christian D.
Vehicle Make : Ford
Thank you Bob for handling everything so smoothly and thank you auto body shop for doing a great job.
Eddy C.
Vehicle Make : Toyota
It was a joke. Your manager in Burlingame is absolutely unprofessisoanl.
Remando P.
Vehicle Make : Volvo
They always do a great job. Well done & hope not to see you guys.????????
Kim M.
Vehicle Make : Volkswagen
I wish you had a 50/50. Roger was really nice, and the latest repair on the bumper was great. It's flawless, and the Enterprise people next door were great too. The problem I'm having is that I'm still trying to get a problem fixed from my previous Geico claim. After the repair, my passenger door makes a loud crack/popping sound when opened. When I brought the car back with the new bumper accident, a rep and Roger looked at the door and said there was some kind of strap missing. Chilton was supposed to repair both at once, but the part for the door didn't come. Then Roger said it was back-ordered. I waited a while and didn't hear anything about the part. Now his e-mail bounced back and I don't know what's going on.
Louis T.
Vehicle Make : Acura
I reported the underbody shield (that directs air/keeps rocks from flying) was removed, but not replaced back onto the car. I still have not received a call back after leaving a note the day I picked up the car.
Louis
Joana O.
Vehicle Make : Mazda
Super satisfied. My car came back to me like new! I highly recommend this businesses. Thanks a lot.
Emily F.
Vehicle Make : Kia
The communication was great, the work on the car looked was perfect so overall just had a smooth experience
Tayama.tricia Tayama,darren.
Vehicle Make : BMW
I appreciated the regular updates and felt like I had very personalized service. When things weren't quite right, they stuck with it until I was satisfied. Thank you!
Alicia C.
Vehicle Make : Toyota
Roger did a great job and I'm happy with the work. He was friendly, understood what I wanted, finished the car early and did what he said he would do. Great customer service and great repair. I will bring my car back to Chilton if they ever need more body work. Thanks!
Naomi M.
Vehicle Make : Lexus
The update i receive thru email was not accurate.
I had to call to make sure the date for pick up was correct
Each time. When they change the date, appreciate
if they could mention the reason for the delay, like
Parts will be delivered on this date or parts was defected.
I really appreciated Chilton for the yelp ads for 1free rental
Car, when I went into yelp for information & direction.
Thank you very much!
Marissa A.
Vehicle Make : Toyota
Excellent service: prompt, courteous staff. Car was fixed...
Karen G.
Vehicle Make : Honda
Thank you for washing my car!
Nicole P.
Vehicle Make : Toyota
Your team members are polite, genuinely friendly, and professional. They explained everything clearly and made the process quick and easy. Roger and his team did a fantastic job on my car and had it done in a timely manner. I loved getting email updates and follow-up calls to keep me informed. When my car was finished (ahead of schedule!), my paperwork was ready in a nice folder, which may seem like a little thing, but little things make the difference between good and great. I will definitely recommend Chilton to others. Thank you!
**** F.
Vehicle Make : Honda
The staff was very friendly and knowledgeable and fully explained to me about the repairs they were going to do. I was kept up-to-date as to the status. Service was outstanding -I have no complaints whatsoever. Thank you for a job well done, Chilton!
Sylvia O.
Vehicle Make : Lexus
Great staff, professional and helpful. I love that you are notified of all work being done on your car. Great work. Thanks
Sylvia
**** D.
Vehicle Make : Infiniti
Fast and courteous service. A beautiful job. The bumper looks new and I was amazed that you returned my car to me washed and spotless inside and out. Thanks to everybody.
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