Ron K.
Vehicle Make : Honda
Overspray on my entire car and windows!!
Nancy S.
Vehicle Make : Ford
Your service was very quick and painless. I would recommend Chilton to my friends.
Rebekah H.
Vehicle Make : BMW
Great customer service - keep it up
Aydan K.
Vehicle Make : Jeep
Excellent service. 100 percent satisfied
Bradley M.
Vehicle Make : Tesla
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Yue Y.
Vehicle Make : Mini Cooper
I had 2 repairing experience with Chilton through Geico. The first time is with burlingame and this time is San Carlos. Both time I am happy with the output. Everybody from Chilton is friendly and helpful. They understand your concern and you can see how they are trying to help you. And now it is very convenient with emailing system for real time updates.
the not so good part: the parking space is too limited. But one of the chilton person kindly offered me valet parking although it is not his responsibility to help me at that moment. Really appreciated.
Russell J.
Vehicle Make : Tesla
Completed work was twice the estimate. We were never contacted about the price escalation. The minor repair took 4 months to complete. They even charged me 100 for a charge; and it wasn't fully charged.
Kenneth C.
Vehicle Make : Toyota
Perfect workmanship. I'm completely satisfied.
Louis P.
Vehicle Make : Mazda
this is the second or third time we have used Chilton and we love the service and the people.
Jerald K.
Vehicle Make : Acura
The repair work was great. No complaints there. I didn't notice until I got home that there was white powder foot print and hand prints on the side of my rear black leather seats. Tape residue on the glass and body. I was surprised that the car wasn't washed.
Nancy S.
Vehicle Make : Ford
It took a little longer than expected but the repair was done well
Stella C.
Vehicle Make : Honda
Everything was great. From start to finish. The work was done in even less time. When I picked up my car and it was parked in a tight spot with another car blocking it. A young lady got the car moved from behind it and pulled my car out for me. My car looks great, the fog lights work. I am a happy customer. Thank you.
Jeffrey B.
Vehicle Make : Toyota
It was supposed to take 2 weeks and it took almost 4, causing me trouble to be without a car for longer than expected. Otherwise the job done was excellent.
Sylvia T.
Vehicle Make : Honda
I have had an excellent experience, thank you for your help!
Kareem B.
Vehicle Make : Honda
The work on the car was great. I did not like the customer service though. The people were short on the phone and sounded rude. Did not appreciate that.
Jill M.
Vehicle Make : BMW
Overall great experience. I appreciated receiving the email updates, and the opportunity to complete a survey. This indicates Chilton's commitment to improving service. The only negative was the woman behind the front desk. Both times I was in the office she had a surly attitude. It appears it would be of great benefit for her to receive customer service instruction. A pleasant attitude can go a long way when working the face of a susessful business such as Chilton. Other than that, I'm happy to refer folks who are in need of auto body repairs.
Kevin Z.
Vehicle Make : Toyota
The experience was great. First, Avery with Geico was excellent in getting my car in, fixed and kept me constantly updated on the status of my car. Chilton did a great job with the work and finished a couple of days earlier than expected.
Andrey Z.
Vehicle Make : Nissan
Thank you for the great job!
Gemma G.
Vehicle Make : Toyota
Good job
Jose L.
Vehicle Make : Chevrolet
I'm currently awaiting a response regarding my key remote for my 2010 Chevy Equinox, as it was returned back to me damaged. Car was picked up Wednesday afternoon(9/28) at 5:45pm. The initial work was fantastic, with the exception of the key. Face of remote is physically damaged as well as the electronics inside. All aspects of my key remote is now non-functional. End of day staff is familiar with scenario. Please contact me as soon as possible. Thank you.
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