Mahmoud B.
Vehicle Make : Audi
I just took my car back from Chilton and drove it just a few miles home. So far so good but Chilton has lifetime warranty so that makes me feel comfortable and confident. I wanted though to mention that I was impressed by the efficiency, professionalism and great treatment I received from everyone at Chilton. I take my hat off to Mike Chilron and his team. I will recommend you to anyone with great pleasure. Thank you again. Lila Bina
Walt W.
Vehicle Make : Tesla
Looks great! Better San Carlos Chilton than S.F Tesla body shops!!
Minang T.
Vehicle Make : Tesla
steering issues persisted. had to bring it back to you
Linsheng Z.
Vehicle Make : Toyota
Good job
Sunil R.
Vehicle Make : Tesla
Inconsistent updates and vague dates on delivery
Patrick M.
Vehicle Make : Toyota
Damage to windshielf
Paul G.
Vehicle Make : GMC
My car looks nice and I appreciate the attention to detail in repairing it back to Pre-accident condition. My only frustration was in counicstion regarfjnf timing of completion. You told me you would text me updates and I received updates the first week with notes that it would be completed by Feb 9. When I called February 8 to check on it, I was told not to pay attention to those notices and it would be ready the following week. It was finished the afternoon of February 15.
Gina C.
Vehicle Make : Audi
Every interaction with Chilton staff was impeccable. Each person was friendlier than the next (Wendy & Andrew were awesome!). I could not be more satisfied with the customer service to start. Also the regular updates via text were great, and the phone call or two providing status as well. The car looks great too. Adding in the GEICO component as well as Enterprise made the entire experience painless and easy. Bravo.
Gary N.
Vehicle Make : Tesla
very professional team and you can see they have fun at work and it shows with the quality that comes out on the repairs.
Thank you Chilton Auto Body Team! A+++++
David A.
Vehicle Make : Mercedes
Cecil is a great person to deal with. Ive taken my car here before and my experience was not positive. Some people is rude or not into the job. I actually thought about taking the car somewhere else. Mu opinion now changed. Thanks for the service.
John H.
Vehicle Make : Volvo
We were very pleased with th;e results.
Ralf K.
Vehicle Make : Lexus
I found an extra small part for something in the cup holder and the trunk was a shambles. Including that the trunk liner was reinstalled very poorly. Not happy at all but I will figure out the liner myself as I can’t afford to leave the car again.
Nancy B.
Vehicle Make : Tesla
GREAT customer service, Excellent repair work
William L.
Vehicle Make : Toyota
Chilton took care of everything once I Brought in the damage car. They repaired my car in a week, ahead of schedule. Thank you.
John K.
Vehicle Make : Toyota
Cecil was great to work with.
One small action Chilton may want to consider: when a customer comes to claim the car (after having likely spent a great deal on the repair), why don't you **** them to their car, rather than saying, "It is outside on the left, or maybe it's the right." Really easy to do, and concludes the transaction on a positive, friendly, USEFUL note.
Ruben G.
Vehicle Make : Tesla
Excellent service and communication. Thanks
Fred R.
Vehicle Make : Tesla
I'll be coming for a face- to- face visit.
Julie M.
Vehicle Make : Mazda
Thank you so much, my car looks incredible. Everyone I worked with at Chilton were informative and polite. Plus the turnaround was faster than I expected. I received my car in **** week! Also having the option to pick up my rental car at your shop simplified a time consuming and stressful situation.
Thank you!
Maureen R.
Vehicle Make : Volkswagen
Thank you. Everyone was always helpful, let me know what was going on in process of my car.
Albert P.
Vehicle Make : Jaguar
I loved that I could see the daily progress through the website, and the email updates made me feel very comfortable.
The job was done in the specified timeframe and my car looks like new. I couldn't be happier!
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