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Real Reviews From Verified Customers

Michael L.
Vehicle Make : Toyota
5 out of 5
10/26/2017
Very helpful and well organized. Completed the job quickly. Professional in all respects.
Viliami P.
Vehicle Make : Toyota
5 out of 5
10/25/2017
Excellent services by excellent staff.
Amanda M.
Vehicle Make : Toyota
4 out of 5
10/25/2017
There was a delay in shipment of the parts for my car which delayed the estimated completion date. I am moving out of state and needed my car ready sooner. The team at Chilton really came together to make sure my car was ready before my move. Thank you for relieving me of a potentially very stressful situation!
Dawn P.
Vehicle Make : Porsche
5 out of 5
10/21/2017
Communication from the team was great. I had a consistent idea of when it was going to be ready and I didn’t have to call you to find out.. I received both estimates thru email which was so easy. And the car was finished when you said it was going to be and looks great!
Gabriella O.
Vehicle Make : Nissan
5 out of 5
10/19/2017
Thank you Gerry you are awesome!
Tesla D.
Vehicle Make : Tesla
1 out of 5
10/18/2017
The front bumpers is not aligned correctly still and the drivers door still don’t close correctly. I also noticed that filler was used to correct the crease in the hood but this car was/is brand new and the hood should have been replaced since it’s brand new.
Lyndsay P.
Vehicle Make : Tesla
5 out of 5
10/17/2017
Thanks for the hard work. The car looks great!
Ralph A.
Vehicle Make : Ford
4 out of 5
10/17/2017
I called the shop as soon as I got home to say that I was overwhelmed at how beautiful the car looked!!! It really looks like a new car and I cannot believe that the entire car was not repainted. We could not be more thrilled!!! We love that car - and it looks like a new one!! thank you so much Chilton!!!!
Renu M.
Vehicle Make : Honda
5 out of 5
10/12/2017
Great streamlined process!
Cheryl R.
Vehicle Make : BMW
5 out of 5
10/12/2017
Car looks great
Kurt K.
Vehicle Make : Tesla
1 out of 5
10/12/2017
Work was only completed for part of my car. Certain scratches were not removed despite our discussing this in advance. Apparently, there was confusion regarding whether or not insurance would cover it. But that was never discussed with me. I was very disappointed.
Kevin A.
Vehicle Make : Volkswagen
5 out of 5
10/11/2017
Thanks for completing the repair ahead of schedule!
David A.
Vehicle Make : Porsche
5 out of 5
10/11/2017
Fantastic service. Great staff. Wendy (Geico) superb!!
Martin M.
Vehicle Make : Volkswagen
1 out of 5
10/10/2017
When I picked up my car the girl at the front desk asked me if I knew where my car was...I said no I didn't see it it so then she says ok I'll walk you out. She walked me to my car took out the paper car mat and walked away. Never showed he the work that was done, never asked if everything looked ok. I was shocked. I've only been **** other accident years ago and had my car fixed at Superior Auto Body...when I picked my car up they went over everything, my car was detailed, it was a way different experience.
Linda C.
Vehicle Make : Lincoln
5 out of 5
10/7/2017
very efficient and courteous staff.
Amelia V.
Vehicle Make : Honda
5 out of 5
10/7/2017
Alex was very attentive to my questions.
Michael P.
Vehicle Make : Nissan
4 out of 5
10/6/2017
Satisfied in many ways. Intake person recommended That rather than leaving the car all day, Incouldnbring it back at a specific time and it would only take an hour to complete repairs, the parts were ready. So i brought the car Back and it was completed as stated. All nice folks at Front desk, including the guy that came in at 3 AM, i didn't need to use outside drop box. This is my second use of this Chilton's, great place!
Geraldine S.
Vehicle Make : Toyota
5 out of 5
10/5/2017
Gerry Ruiz is a gift to the business. He is professional while still being friendly kind, open and honest. He made this uncomfortable situation easy to accept. Thank you for having such a high quality employee. The service was great thanks to Gerry Ruiz. Ps the girl at the desk was also very kind and efficient.
Bradley T.
Vehicle Make : Tesla
5 out of 5
10/5/2017
Thanks for completing the repairs to my Tesla on schedule!
Ilan T.
Vehicle Make : Tesla
1 out of 5
10/3/2017
Awful communication with me. I ended up coming over 2 timed to pick up my car to then realize it will take weeks longer to have it ready. When I finally picked up the car I realized the roof is cracked!!!!!!!!!!!! Then the lady in the front desk told me she added the notice about the cracked roof AFTER I signed the checkin paper!!!

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