Lin P.
Vehicle Make : Acura
We Made three trips to pick up my car. The car was not repaired properly the first time, had to be redone. The second time, the car door needed minor adjustment but the car came back with a dent on the door during the adjustment, and it had to be fixed.
Business D.
Vehicle Make : Tesla
Very professional
David O.
Vehicle Make : Tesla
We were almost completely satisfied but felt like maybe we could have heard at least two more times from you all—when the work actually started and maybe one update with an estimated date for completion. So just a little more communication would have been appreciated. Thank you for taking good care of us yet again!
Yichi C.
Vehicle Make : Nissan
very timely. Friendly repair staff. Respond to customers request quickly.
**** D.
Vehicle Make : Tesla
We had a bumpy start with lack of response. I sent several emails as well as left voice mails; however, I did receive any response. My adviser was Irshad. After we had an honest discussion about my dissatisfaction, things change and I was communicated with satisfactorily. The work performed was excellent.
Your question was completely satisfied of which my answer had to be NO due to the rocky start. However, you finished strong.
Thank you for the excellent work on my vehicle.
James L.
Vehicle Make : Subaru
You always do quality repairs consistently, reliably, and efficiently. The service is always excellent and friendly. I would recommend your services to anyone I know for superior service. You guys simply rock!
Glen H.
Vehicle Make : Mercedes
I appreciate the attention to details on such a small job. Well done!
Haesuk N.
Vehicle Make : Tesla
Work was done professionally and on time. It was also very easy to drop off and pick up the car after the repair. I really liked the automated status emails as well.
Michael A.
Vehicle Make : Tesla
The service is not complete. There is a part which is on order that is supposed to arrive in October. As such its premature to opine on a completed job.
Anne D.
Vehicle Make : Mazda
Excellent service...pleasant staff
Randy S.
Vehicle Make : Land Rover
Nothing is worse then having your car damage. Chilton Auto Body does not only do a superb job but takes the pain out of having your car repaired.
Veronica Belen.
Vehicle Make : Honda
The whole process was seamless. I didn't have to worry about following up since I was sent regular follow ups via email. They even fixed the paint on some parts of the front bumper with no additional cost. I didn't have to specifically ask for a van as a rental. It was automatically provided to me while ours was getting fixed. Very impressed overall.
Paul T.
Vehicle Make : Toyota
Great job. No complaints whatsoever.
**** B.
Vehicle Make : Tesla
The entire staff, especially Mike in charge, was incredibly professional, positive, and personable. These are great people doing great work -- and taking excellent care of the customer at the same time.
Lauren F.
Vehicle Make : Honda
It shouldn't take nearly 2 weeks to replace wheels and tires. Also since when does a tire cost 215? I had a quote for 4 tires for $520 including labor. Kind of seems like a scam. As soon as I drove away my tire pressure light came on.
Sandy P.
Vehicle Make : Honda
All of your team members were friendly, professional and helpful. Great customer service. Thank you
Regina S.
Vehicle Make : Toyota
Everybody was very nice and helpful.
Bradley J.
Vehicle Make : Tesla
Car seems fine so far. Hoping it ages as well!
Thanks for the nice work.
Tuck C.
Vehicle Make : Audi
I am happy that my side mirror is now fixed and also happy that the car was washed before I got it back, which was a nice touch.
However, I will say that the coordination between Geico and Chilton can be improved. I schedule my car for repair only to have it at the shop another day because the estimate was not available from Geico.
A quick call to me would have resolved the issue without waiting another day.
Sheri W.
Vehicle Make : Lexus
It looks beautiful, thank you very much!
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