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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 162 reviews 78%
4 star 7 reviews 3%
3 star 15 reviews 7%
2 star 6 reviews 3%
1 star 17 reviews 8%
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(All Vehicle Makes)
Paulette J.
Vehicle Make : Lexus
1 out of 5
5/7/2016
Plastic left on car in addition to paint issue on rust marks
Ada L.
Vehicle Make : Toyota
5 out of 5
5/5/2016
Thanks for the attention to detail on my car! I appreciate that all the bird poop and the inside was vacuumed!
Monica P.
Vehicle Make : Toyota
3 out of 5
5/4/2016
They said my car would be ready the next day and was not ready for 3 business days. Brought in on Wednesday and ready Monday. But otherwise that really are great!
Robert S.
Vehicle Make : Audi
1 out of 5
5/3/2016
Promises weren't kept, deadlines were missed, and the car smells awful.
Lakshmi S.
Vehicle Make : Honda
5 out of 5
4/26/2016
Great job on fixing my car.
Martin S.
Vehicle Make : Toyota
5 out of 5
4/23/2016
Everyone was great. The work was excellent. Kevin and Javier went above and beyond -- I am always impressed by you guys. Thanks.
Jennelle C.
Vehicle Make : BMW
5 out of 5
4/21/2016
Great job, friendly staff. Very awesome!
David G.
Vehicle Make : Mini Cooper
5 out of 5
4/19/2016
I LOVE your text service. It gave me a sense of the progress being made and confidence that I was being taken care of. Plus, the car turned out great. I would recommend you to anyone.
Amy P.
Vehicle Make : Ford
5 out of 5
4/6/2016
Great job!! Thank you.
Jingnor W.
Vehicle Make : Toyota
5 out of 5
3/24/2016
Excellent Service, Great job.
Ronnie J.
Vehicle Make : Dodge
5 out of 5
3/24/2016
Kevin was great. Great communication and keeping us updated about our car. Thanks!!
Vivien Z.
Vehicle Make : Mitsubishi
4 out of 5
3/23/2016
Thanks for being responsive and open even when the mirror got scratched Appreciated the honesty!
Jacob R.
Vehicle Make : Lexus
4 out of 5
3/22/2016
Please make sure to re-enable parking sensors when returning cars! My wife almost backed into a pole this morning because she is used to using the sensors, and you guys disabled them when working on the car. Thanks so much for the great work!
Stephen A.
Vehicle Make : Subaru
5 out of 5
3/9/2016
Service, quality, and communication was amazing. Are you guys sure you work on cars? Best car repair experience I have ever had. Thank you.
Vasundhara B.
Vehicle Make : Toyota
5 out of 5
3/7/2016
Very prompt and courteous, I had a great experience!
Edward N.
Vehicle Make : Toyota
5 out of 5
3/4/2016
Paying out of pocket for repairs is challenging. Your Kevin **** helped me to keep the cost within my budget without making me feel like a second-class customer. The car looks great! Bravo!
Mirna C.
Vehicle Make : Toyota
5 out of 5
3/3/2016
Nice!! I can't see the damaged, that's Really important To me!!!thanks.
Halteh.sylvia N.
Vehicle Make : Honda
5 out of 5
2/19/2016
Very professional and answered all my questions. Was helped by Scott who was responsive and respectful. Will definitely recommend Chilton auto body to others
George C.
Vehicle Make : Lexus
5 out of 5
2/12/2016
Great service! Second time customer
Madeline W.
Vehicle Make : Chevrolet
5 out of 5
2/12/2016
Repair was easy but obnoxious to have the multiple texts and several phone calls about this survey. Especially at 9 PM. If you have to call do it once and leave a message.

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