****B.
Vehicle Make : Jeep
Very satisfied with everyone that we came in contact with.
Ray B.
Vehicle Make : GMC
Bob was fantastic!
Ronald S.
Vehicle Make : Nissan
We appreciated the excellent communication throughout the process. We were kept up to date as to the progress of the repair. Everyone was very friendly and Octavio was especially helpful and gracious. The car was returned to use in pristine condition and we were delighted with the repair.
Christopher P.
Vehicle Make : Cadillac
Customer service is terrible and gm is out of touch
Charles S.
Vehicle Make : Infiniti
The repair work was done perfectly and completed in the time frame they first told us. All staff we interacted with were very professional and polite. They kept us informed on the status of the repair which was great. Thank you!
David G.
Vehicle Make : Dodge
Octavio was very helpful in keeping me informed on the progress of my truck.
Kevin W.
Vehicle Make : Honda
Very happy with my experience at Kniesel's. Friendly people,kept me informed of the progress daily. Excellent quality.
Richard F.
Vehicle Make : Toyota
Nobody follows up on their repairs like you do, you do a super job on this, paint job and repairs were great
Paul R.
Vehicle Make : Acura
Excellent service from start to finish.
Lisa C.
Vehicle Make : Honda
We were very pleased with the quality of work completed on our car. Excellent customer service, beautiful building and everyone is very friendly. They make you feel like part of their family. I highly recommend kniesel's! Thank you! :)
Darlene A.
Vehicle Make : Subaru
I really enjoyed working with Anthony.
Catherine W.
Vehicle Make : Toyota
Your staff is very responsive and professional. Our representative was Anthony in the Shingle Springs office. He was very thorough and communicated throughout the whole process.
Laura H.
Vehicle Make : Chevrolet
Everyone I dealt with at Kniesel were totally taking good care of me and making sure I got the best customer service. I must give excellent kudos to Anthony who handle my repairs, making sure I had a rental car and taking care of any problems that arised with the person who was paying for the repairs, since he rearended me! Thank you everyone for your professionalism and excellent customer care!
Carolyn R.
Vehicle Make : Scion
This was an insurance repair. I was impressed with how I was treated as I wasn't paying for it. Every one was very professional. Thank you.
Mary S.
Vehicle Make : Chevrolet
Everyone was very kind and helpful. The whole process went very smoothly. My rental car was there when I dropped off my car, and all I had to do was leave it there when I picked up my car. Thank you for a great experience in the midst of having to get my car repaired.
Roy R.
Vehicle Make : Toyota
Anthony is a terrific service advisor. He was in constant contact with me regarding the status of the repairs to my truck, which was very much appreciated.
I also found out the Kniesel's works with Mercury Insurance, so I will be taking any of our vehicles for repair to Kniesel's in the future!
Michael C.
Vehicle Make : Acura
Great service and the car looks great. We needed the car for this weekend and Anthony stayed on top of it so we got the car on Friday, in time for the weekend.
Karen M.
Vehicle Make : Subaru
I stopped on the fly. Anthony said you could fix it now. I was shocked. 30 minutes later, I was on my way. I fretted over this scuff mark for 2 months. Anthony was great.I can know look at my car again without being angry with myself. By the way, that's the cleanest shop I have ever seen!!
Ron F.
Vehicle Make : Toyota
I liked your using OEM parts wherever possible. We appreciated the updates from Anthony every step of the way. We were really impressed with having the car finished on time as we were leaving the country for an extended period of time
Erin R.
Vehicle Make : Subaru
Very helpful!
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