David H.
Vehicle Make : Honda
Your communication system about my vehicle was very poor. You gave the impression I would be continually informed of the progress on my vehicle and this did not happen. I was left uninformed, despite my response to emails and calls were not returned. Tim was not very good in getting back to me. After the car was completed he said he accepted responsibility, but that's kind of late as we are driving away.
Robert S.
Vehicle Make : Honda
Everything looks like new where you repaired our CR-V. So Far so good. We also appreciate that you didn't go over the timeline estimate. The only drawback is that there is a heavy smell inside the vehicle which we didn't expect since it was only damaged on the outside of the car in the rear.
Harold G.
Vehicle Make : Hyundai
Thank you for keeping me up to date on the repair. Everyone was courteous and nice.
Parisa A.
Vehicle Make : Toyota
My husband's car was rear ended recently as well. I wish we would have brought his car to Hannah as well. The work they have done on his car is nothing like the work was done on my car. The technician did a great job matching the paint! My car looks great! Way to go :)
Kathleen P.
Vehicle Make : Jeep
Cory kept me well informed throughout the process. He always double checked that it was okay to proceed with any additional needs before taking action.
Tabitha O.
Vehicle Make : Kia
Your team is anazing. The communication is excellent as is the customer service. Thank you for everything
Dulan W.
Vehicle Make : Acura
Repairs took 8 weeks to complete although they promised it within 4 weeks. But I'm fully satisfied with their very professional business handling strategy.
Jim F.
Vehicle Make : Chrysler
Great team to work with, so far completely satisfied...
William W.
Vehicle Make : Honda
A good experience start to finish. Thank you very much.
Keith H.
Vehicle Make : Kia
Fantastic Service and follow up
Melanie B.
Vehicle Make : Honda
Everyone was very helpful and pleasant. I was very surprised to see how clean the inside was when I arrived. They also took a look at why the wiper fluid did not come out. When they said it could be taken care of in an hour, I scheduled that for this Wed. :0)
Brittany V.
Vehicle Make : Honda
The work was done quickly and perfectly. The car was also cleaned really well which was an extra bonus for me.
Donald Y.
Vehicle Make : Kia
My car looks like new! Great job!
Christine E.
Vehicle Make : Kia
Cory was terrific to work with.
Gerald P.
Vehicle Make : Honda
Chuck is very professional. He explained everything to my satisfaction. Even though my 2003 Accord was determined to be Totalled. Chuck approached me with transparency and integrity.
Jibin F.
Vehicle Make : Honda
Very bad experience this time, unsatisfided with appraiser person Tyler. The car was sitting in you parking lot more than 3 weeks, until i called manerager to follow up, did you company let all repair car sit there for this kid long tine? Nerver had this experience before.
Daniel A.
Vehicle Make : Toyota
My wife picked my truck for me today. The truck doors that were painted were extremely dirty with some sort of compound that I had to wipe down. The rubber gasket around the outside of the drivers is peeled back and my wife was told it will lay down in the sun. There is actually double sided tape that holds it down. Also there is a chip in the plastic piece separating my two doors Windows. He did say he is going to replace this. All and all I am very dissapointed. The scratch that was fixed does look good. It's just that whole job wasn't complete. My truck was filthy. And not all done. Was told 2-3 days and it ended up being 4 days. Not very happy. I will be in Monday to take care of the open items. Thank you. Dan Arthurs
Shirley G.
Vehicle Make : Subaru
Thanks for also cleaning it so well, inside and out!
Burke O.
Vehicle Make : Volkswagen
Vehicle wasn't finished.
Darrin S.
Vehicle Make : Pontiac
I'd like to Thank **** Hannah Their sales associate their collision officers Were all Very friendly and helpful They got me back my baby As fast as possible And I really enjoyed the updates Thank you so much for taking my conference and making me feel like I made the right choice
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