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Body Shop Review Summary

5 star 414 reviews 69%
4 star 13 reviews 2%
3 star 158 reviews 27%
2 star 6 reviews 1%
1 star 5 reviews 1%
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(All Vehicle Makes)
Robert S.
Vehicle Make : Kia
5 out of 5
9/26/2015
Tell people exactly what will be going on with the repair. Other than that , well done!
Edie D.
Vehicle Make : Chevrolet
5 out of 5
9/23/2015
I was very pleased with the updates. The car looks exquisite and my engineer husband gave a perfect approval check. You have our business. Thank you so much. Edie D
Isauro L.
Vehicle Make : Toyota
3 out of 5
9/19/2015
Tardaron demasiado tiempo para reparar mi carro mas de 2 meses
Gerald H.
Vehicle Make : Honda
5 out of 5
9/18/2015
Tyler did a wonderful job of coordinating and communicating during the entire process. Our2016 Honda is like new again. Thank you.
James S.
Vehicle Make : Subaru
3 out of 5
9/16/2015
No thanks. Not happy at all. Yes, my car was fixed but, not happy with the overall experience and the final/finish off my car. I will not use **** Hannah collision again.
Stjepan C.
Vehicle Make : Honda
3 out of 5
9/16/2015
First they didn't meet first due date ,and after that they missed second due date which was supposed to be yesterday. It's cost me extra 120 for renting a car extra days.I also want to tell that I am very satisfy and thankful for work done on my car . Thank you very much !!!
Marie U.
Vehicle Make : Honda
3 out of 5
9/16/2015
My car was hit on the left rear quarter panel., we chose **** Hannah to fix the car. The car was brand new! Thought it would be fixed like new, as that's what was promised to us at the time! Since then we had to return the car twice for other damage that the repair shop created! We are so very unhappy. We have lost time traveling to either picking up the car and having to either bring it back to be done right. Still not fixed right!! So disappointed in **** Hannah Collision! Hopefully when they call again to say the car is ready again it's done right! Would be most helpful to talk to someone who cares because obviously at this point no one does otherwise it would be repaired by now! Lots of waisted time for us
Derek V.
Vehicle Make : Chevrolet
3 out of 5
9/12/2015
They didn't call me back about fixing the light. Or the clips
Pavel M.
Vehicle Make : Honda
3 out of 5
9/11/2015
Missing parts! bed body alignment! Car should be done 7 days ago! This is second time I'm bringing car and second time there's problems! I asked specifically double check everything but nothing was checked and that's why there's a problems! I guess I was right the first time! can trust you guys should of went to different Body Shop! I feel sorry for other customers who doesn't know or who don't know how to check cars! I'm not satisfied! :-(!
Glenda K.
Vehicle Make : Chrysler
5 out of 5
9/7/2015
Great work fast getting my car back
Ganesh Y.
Vehicle Make : Volkswagen
3 out of 5
9/4/2015
Low quality of repair. Off centered glass placement. Loose or incorrectly fitted panels
Marie U.
Vehicle Make : Honda
3 out of 5
9/1/2015
Dust in the paint. Due to the car being worked on, the car was dirty inside i.e. Floor Matt and drivers side door panel.
Chris D.
Vehicle Make : Honda
5 out of 5
8/29/2015
Chuck was very helpful and friendly. I really appreciate how he was able to get things straightened out with the insurance of the guy that hit me and even though he had to turn the job over to someone else, he was still willing to take the time to answer any questions I had.
Kristina K.
Vehicle Make : Volkswagen
3 out of 5
8/28/2015
First and last time I take any car to your facility for so many reasons.
Craig S.
Vehicle Make : Honda
5 out of 5
8/28/2015
Excellent communication! Very easy to work with!
Rennie T.
Vehicle Make : Mazda
5 out of 5
8/27/2015
Chuck was great to work with, the experience was easy and stress free.
Aaron S.
Vehicle Make : Dodge
5 out of 5
8/22/2015
Thank you for fixing that scratch on my car, you guys did an amazing job
Kelly J.
Vehicle Make : Honda
3 out of 5
8/19/2015
Overall work was good but originally was set for Saturday pickup and since money was out of my pocket it hurt more, did not pick up until Tuesday because of painting issues.
Natasha Z.
Vehicle Make : Honda
5 out of 5
8/13/2015
I thought everything went flawlessly.
Amber J.
Vehicle Make : Honda
5 out of 5
8/6/2015
Kind, helpful, fast

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