Jay R.
Vehicle Make : Lexus
The work done on our car for the repair was excellent. However, we were told the repair would take four days. We picked it up on the 15th day. Basically it was "parts delay". It was a simple bumper fix, but I will give you the benefit of the doubt.
George F.
Vehicle Make : Honda
Was never given what was being done on the pilot. When we got the pilot back the check engine light was on along with the maintanence light. The transmission now shifts very loudly and revs the engine. None of those things were happening before it was brought into your center. Not happy at all with the experience with your shop.
Heidi G.
Vehicle Make : Jeep
My car is not completed. You have had it for 3 weeks, I went to pick out up today and the check engine light was on. But it wasn't when I dripped it off. Now you have to keep it for 2 to 3 days to finish. I really need it asap. John is very nice, he is very helpful.
Rebecca W.
Vehicle Make : Subaru
Chuck was very efficient and helpful. He readily explained to me what I could expect and helped ease my worries. An honest man with a pleasant sense of humor, I would not hesitate to return for future service.
Jim P.
Vehicle Make : Toyota
Great looks better than new, can't tell where the damage was...looks fabulous.
Karol D.
Vehicle Make : Honda
Chuck was fabulous during the whole process.
Janis N.
Vehicle Make : Dodge
Both Cory and Matt were very helpful and assuring every step of the way. The work was done well and in a timely way! Thank you!
Melody M.
Vehicle Make : Audi
There is an electrical switch for the trunk release that was not repaired.
Yu So.
Vehicle Make : Jeep
Professional and hassle free
Kimberly S.
Vehicle Make : Chevrolet
The team was awesome in every way. Thank you so much. I will never take my car any were else.????
Erik B.
Vehicle Make : Honda
Chuck was very helpful, professional, friendly!
Nancy M.
Vehicle Make : Acura
They did a great job, no hassles great service.
James W.
Vehicle Make : Jeep
Beautiful work, love the text updates and always a pleasure to do business with **** Hanna.
Thank you.
Kara A.
Vehicle Make : Mazda
The end product is unacceptable; dents are still visible. Car is returning next week. This will take a lot of time and effort on my part and I am very disappointed in the **** Hannah name right now.
Matt R.
Vehicle Make : Honda
Project took an extra few days than expected... Not perfect but understandable. The car wasn't cleaned completely from the project (smudges from grease and adhesives, back wasn't vacuumed, exterior seem of the rear window left not detailed).
Seem of paint in wheel well looks drippy.
Generally not disatisfied given its a lease, simply providing feedback.
Robert L.
Vehicle Make : Acura
I would like a copy of your estimate of the damage since u could see inside , is this possible. ....
Scott W.
Vehicle Make : Honda
Everyone in the department was great, especially our tech Chuck! He walked us through the process from start to finish and made the experience of having to have our new car repaired as smooth and pain free as possible!
We will DEFINITELY recomend Hannahs collision repair services to our friends and family!
Michele R.
Vehicle Make : Toyota
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Watcharee M.
Vehicle Make : Volkswagen
Your teams did an excellent job from the front service, repairs and get the vehicle ready to be pick up. Great communication option to update me when vehicle are ready. Overall, I'm really happy with the service. Thanks to all of your teams.
Alaire D.
Vehicle Make : Honda
Everyone I interacted with - especially Chuck, the estimator - was extraordinarily eager to meet my needs and to satisfy any questions or concerns I had. Although I hope to not require collision repair services again, I will certainly return to DHCC if the need arises.
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