Mary-jane T.
Vehicle Make : Subaru
Very nice staff......
Wellness 2000,.
Vehicle Make : Honda
Overall a satisfactory experience. Only suggestion would be that if assigned Appraiser unavailable, someone else should be able to access records to answer a question.
Saundra S.
Vehicle Make : Hyundai
Thanks for your work and for cleaning my car.
Riley N.
Vehicle Make : Dodge
Loved the constant updates via text. Was really helpful knowing where my car was in the repair process.
Christian R.
Vehicle Make : Dodge
There was a couple of defects when assembled the headlights and moldings will need to return on Tuesday to finish the work.
Robin L.
Vehicle Make : Jeep
I knew that you would do a great job of repairing my car. I wish working with the insurance company had been like working with you. The insurance company actually tried telling me that I could not take it to you for work until it was seen at one of "their" sites and that you did not have adjusters. Thanks for returning my car back to showroom a appearance.
Don J.
Vehicle Make : Jeep
The repair looks great and your updates were regular
Joseph G.
Vehicle Make : Subaru
Took too long to repair. Status emails stoped for several days. Got phone call to p/u car. Walking to shop I saw car. The windshield was shattered. Mgr ordered it be replaced on next day. Very inconvenient! I lost time, money and an opportunity to go white- water rafting. Sad, labored experience.
I would not recommend the DH Collision Center. (Would you?) Suggestion: be professional, be accountable, and then be "nice."
Tom H.
Vehicle Make : Subaru
Friendly/ car looks good
Yim.younghwa Kim,sangcheon.
Vehicle Make : BMW
Wish your repairing could be faster!
Jane W.
Vehicle Make : Kia
I loved the communication and updates. I love knowing how things are going. Great job. Ty
Ramses M.
Vehicle Make : Subaru
Completely happy with rep my car was assigned to (Max, I believe). Will personally request him if we need repairs done at **** Hannah in the future. Text msg updates were timely & convenient. No hassles with insurance or Hertz rental pickup or drop off which was great as well.
Diana R.
Vehicle Make : Honda
I had a great experience at Duck Hannah Collision Center. The staff and Assistant Manager Ron S were great! They updated me along the way and completed the work in great time.
Diana
Ashley A.
Vehicle Make : Jeep
They were great at keeping me informed on everything! They did an amazing job as well! Thank you.
Tina S.
Vehicle Make : Dodge
Everyone was very nice and informative. When I had questions about the parts and repairs it was explained to me and they took the time to make sure I understood what I was looking at. Everything went smooth and I was very happy with the work.
Eileen E.
Vehicle Make : Honda
Even though you had to dismiss the agent who worked with me originally, Mike Roy, the person who picked up after him did an excellent job and picked up the pieces, and left me extremely satisfied with the entire service I'm sorry I can't remember the young man's name who did such a great job in helping me to understand the estimate that I never got from Mike.
Brian A.
Vehicle Make : Chevrolet
Great communication! Repair work was fanstastic! Love **** Hannah !
John B.
Vehicle Make : Volkswagen
Very good experience. Friendly and helpful employees, good communication and timely completion. Well done!
Kylee A.
Vehicle Make : Honda
Lack of timely communication. Front Office staff unable to answer most of my questions. Was told many times they would have someone call me back and did not hear back until **** to 2 days later.
Victoria D.
Vehicle Make : Honda
I was quoted 5 work days to fix my vehicle. It was then extended daily for an additional 5 days, and on the day it was supposed to be done, there was no update saying it would take **** more day. I left voicemails during regular business hours that didn't get returned for 24 hours. Very dissatisfied.
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