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Body Shop

Real Reviews From Verified Customers

Barton T.
Vehicle Make : BMW
5 out of 5
7/11/2013
Excellent customer service by staff.
Todd H.
Vehicle Make : Acura
5 out of 5
7/4/2013
You did a great job and I thank you for being so flexible in the payment process. Thanks again for getting the car done early!
Alisha S.
Vehicle Make : Mazda
5 out of 5
6/28/2013
Everybody was very professional and extremely helpful. I am very happy with my service and would recommend you guys and come back again.
Nicole S.
Vehicle Make : Mazda
5 out of 5
6/27/2013
Pride looked at my car the minute I drove up, had an estimate done and submitted to the insurance companies immediately. They also helped me with questions I had about insurance procedures and getting me a rental. Last, but not least, they did a fantastic job on my car and even washed it!
Leon F.
Vehicle Make : BMW
5 out of 5
6/13/2013
Very satisfied with the quality of work, promptness of delivery and the cooperation and assistance I received from the office staff. I will certainly recommend your shop to clients in the future.
Kristin D.
Vehicle Make : Chevrolet
5 out of 5
5/30/2013
I really enjoyed my experience. Kristi and Sergio were so pleasant and great to work with. The only small thing was my faves on my radio station were not the same when I picked up my car but I figured it probably had to do with the computer to the car being reset or something. For that to be my only thing, you guys are definitely doing something right and will get every referral possible from me! :)
Nick O.
Vehicle Make : Chevrolet
5 out of 5
5/25/2013
Thank you for great customer service.
Chandra H.
Vehicle Make : Ford
5 out of 5
5/23/2013
The communication from the team at Pride was awesome. The insurance company I was dealing with was aweful and the Pride team was able to give me more information and solve problems for me that the insurance company did not. They made a stressful situation less stressful :)
Jennifer G.
Vehicle Make : Acura
2 out of 5
5/23/2013
The work was good but having to deal with Kristal is something I will avoid at all costs. She has a bad attitude and has been rude and unhelpful in every dealing I have had with her. I don't believe I will ever use Pride again because I find dealing with her attitude unnecessary and non- customer friendly to say the least. Her attitude and demeanor is sure to cost Pride business.. In fact it probably already has... Sergio was the only reason I didn't take my complaint further than this.. He was great but why can't all of your employees be nice ??!! I may give more detailed reviews on twitter and yelp. I think it may take a few more complaints to get management to look at her behavior.
Robert C.
Vehicle Make : Suzuki
5 out of 5
5/21/2013
I do not have a single complaint. Both the quality of the work and the customer service was excellent no, superior. Thanks to all of your employees. Bob Cuthbertson
Christopher G.
Vehicle Make : Jeep
5 out of 5
5/15/2013
I really liked that you guys went out of your way to please me. You made sure the color of the paint on my car matched the original and put me in a rental car till you made certain everything was correct. I will def will be going back to you for ally future car repair needs.
Daniel O.
Vehicle Make : Infiniti
5 out of 5
5/10/2013
Pride auto body thank you for your professionalism, and hard work. Kristi, Steve, and Sergio have been a true pleasure. They made the process of my repair painless, and easy. Thank you again.
Sandra G.
Vehicle Make : Mazda
5 out of 5
5/3/2013
I can always count on a good job here! Thank you.
Lynn M.
Vehicle Make : BMW
5 out of 5
5/2/2013
Great customer service and communication!
Mike H.
Vehicle Make : Toyota
5 out of 5
4/26/2013
Great job. Everyone was extremely professional.
George R.
Vehicle Make : Ford
5 out of 5
4/25/2013
Always !!! Completely satisfied !!! Pride , Santa clarita is the best ! Customer service # ****. :) Had an emergency & they Took care of me right away !!! :) Thank you !!!
Pam I.
Vehicle Make : Acura
5 out of 5
3/21/2013
Sergio handled everything with knowledge and expertise. The Repairs were done to my complete satisfaction and the car was ready as promised. I will recommend Pride Auto to all my friends and clients. Pam I
Jonathan A.
Vehicle Make : BMW
2 out of 5
3/19/2013
after having my 5 series BMW for over a month on minor, non mechanical damage, the gap between the hood and front bumper was not right. The parts were OEM and yet the gap could not be closed after I sent the car back once in dis-satisfaction. No one could tell me why the gap is still there. I am so unhappy with the car that I'll be selling it now. I plan on making it known that my experience was unacceptable. Sergio the manager was friendly. Kristie the estimator might have the worst customer service I've ever experienced. Ever.
Hiram M.
Vehicle Make : BMW
5 out of 5
3/9/2013
Fast great service. You have all my repair work from now on.
Susan L.
Vehicle Make : Honda
5 out of 5
2/27/2013
When I picked up the car I would have appreciated someone going out with me to look over the car before I signed the final papers and look back my car.

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