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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 224 reviews 72%
4 star 24 reviews 8%
3 star 7 reviews 2%
2 star 18 reviews 6%
1 star 40 reviews 13%
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(All Vehicle Makes)
Kathleen W.
Vehicle Make : Honda
5 out of 5
3/3/2018
Excellent customer service and I am very happy with my car.
Morris Irvin.
Vehicle Make : Chevrolet
5 out of 5
2/28/2018
Great service from the whole team.
Arianna A.
Vehicle Make : Honda
1 out of 5
2/22/2018
Car not ready , have to live it there !
Lynne L.
Vehicle Make : BMW
1 out of 5
2/22/2018
The paint job is less than satisfactory. There are scratches, fish-eyes as well as **** in the clear coat. I will be calling to set up a appt to review.
Nina P.
Vehicle Make : Hyundai
5 out of 5
2/17/2018
Thank you for fixing the car so quickly. I am happy to have my car back.Thank you again.
Jeannette H.
Vehicle Make : Toyota
5 out of 5
2/17/2018
Personal treatment with care
Chris H.
Vehicle Make : Honda
4 out of 5
2/17/2018
I sure hope I hit submit...everything went blank! I’m going to write again just in case it didn’t go through! You all are the best !!! I truly appreciate all the kindness, excellent service and magnificent work even making my car sparkling! The best birthday present ever!!! I’ll always come to your shop and send anyone I know to u too!! Thank you Rafael, Lisa and everyone!!! You make me feel like this year will be the best ever!!! Chris
Janeth H.
Vehicle Make : Toyota
4 out of 5
2/13/2018
Everything went smoothly. The inspection, dealing with the other insurance who was at fault, the estimate, and being able to pick up my rental that was just across the street from the body shop made the experience stress free while they fixed my car. Thank you so much! The work Y'all did from Admin to the work on my car was friendly, professional, and efficiant
David P.
Vehicle Make : Chevrolet
1 out of 5
2/10/2018
Repairs have issues, bad gap, tail light lens does not sit plum, we are not happy with repairs,
Jordan Allan.
Vehicle Make : Jeep
1 out of 5
2/10/2018
I was initially told a week to complete, it took three weeks. When completed, the car does not look like it did previously. There are paint mistakes and the pieces that were put back on dont fit as the seam between components are not consistent.
Diane M.
Vehicle Make : Toyota
5 out of 5
1/30/2018
Body work is great!
Joanna R.
Vehicle Make : Honda
4 out of 5
1/30/2018
I’m satisfied but not as satisfied as the first or previous service I received. The best service I received this time around is from the gentleman that checked me out of the shop when I picked up my car. Friendly and thorough! The communication I got this time around was not very good and my estimated time of completion was two days late and folks won’t followup even when they promised they have someone call me. So room for improvement.
Yi-yuan H.
Vehicle Make : Lexus
2 out of 5
1/26/2018
Although the car had accidents before, but it had all the same color physically. But after your reparation, the rear part of my car had 2 different layers of color just as a car with diapers. All you promised to use darker color didn’t keep. You just took time to find the accident history of my car. I bought the car on July 2015. I didn’t know earlier accident. But the point the car had the same color before this accident. If you were me, how could you be satisfied with this kind of reparation? In one word, I regretted not to choose Lexus factory to repair my car...
Victor S.
Vehicle Make : Dodge
5 out of 5
11/17/2017
Perfect work. And friendly people always. Will the boss always making sure everything is perfect.
Jonathan A.
Vehicle Make : BMW
5 out of 5
10/11/2017
Fast and well done
Lisa Marie.
Vehicle Make : Mazda
5 out of 5
10/5/2017
Good communication
Ofelia A.
Vehicle Make : Acura
5 out of 5
9/29/2017
Excellent customer service
Jeffrey Alexanderelias.
Vehicle Make : Toyota
5 out of 5
9/21/2017
The receptionists were very friendly and helpful and the quality of work was excellent. I also really liked your online system to check status. Thank you!
Nadia Natalie.
Vehicle Make : Dodge
1 out of 5
9/15/2017
Horrible service . People need to get their **** together at this plac !
Lan N.
Vehicle Make : Tesla
5 out of 5
9/6/2017
The team at Fix Auto tried very very hard and always put the customer first. I think them from the bottom of my heart

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