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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 224 reviews 72%
4 star 24 reviews 8%
3 star 7 reviews 2%
2 star 18 reviews 6%
1 star 40 reviews 13%
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(All Vehicle Makes)
Junqi S.
Vehicle Make : Mercedes
1 out of 5
4/8/2017
Job looks terrible. I am not happy. It has been two weeks. You guys donot how to fix cars.
Brett C.
Vehicle Make : Honda
1 out of 5
4/1/2017
The car wasn't ready when j was called to come get it. I had to make a second trip back for the reflector. That was handled quickly, but it's difficult enough carving time out of one day for a pick up, let alone two.
Christine D.
Vehicle Make : BMW
5 out of 5
3/19/2017
Thank You I really appreciate the work that you guys did for me.... Have an awesome week..Tina
Ayumi H.
Vehicle Make : Ford
3 out of 5
3/18/2017
My car wasn't ready to be picked up when I arrive, even though they called me that it's ready. Otherwise they did good job on the repair.
Victoria S.
Vehicle Make : BMW
5 out of 5
3/17/2017
Best customer service ever and my BMW looks amazing!
Carolyn M.
Vehicle Make : Toyota
5 out of 5
3/8/2017
well done job!--thank you all!
Hyun Jeong.
Vehicle Make : Volkswagen
5 out of 5
3/3/2017
Service was great and repair was done sooner than estimated date of completion
Hector G.
Vehicle Make : Chevrolet
5 out of 5
2/28/2017
Great job and always kept me up to date with the progress!
Sandra P.
Vehicle Make : Hyundai
5 out of 5
2/18/2017
Everyone there is amazing. They greet you as soon as you come in, they treat you with kind professionalism, they are fast and accurate and make sure you have updates every step of the way. From the adjuster, to the Enterprise agent, to Vanessa at the front desk. GREAT SERVICE
Timothy R.
Vehicle Make : Toyota
5 out of 5
2/16/2017
My experience was fine and the work was done early which I appreciate. The second GEICO guy (not Alen K. ) was not attentive to customers and had no problem making them wait. I thought he was pretty rude, and was glad Alen helped me.
Ellen R.
Vehicle Make : Toyota
5 out of 5
2/5/2017
Great customer service. Thanks everyone!
Ronald Steven.
Vehicle Make : Honda
3 out of 5
2/4/2017
The car looks good but the driver side headlight is taking water inside when it rains. It was not doing that prior to the accident. I mentioned that to the guy when I picked up the car and he told me to take it back to the dealer for warranty repairs. The bodywork looks terrific. I am taking the car to the dealer for the headlight.
Matthew V.
Vehicle Make : Volkswagen
2 out of 5
2/4/2017
The completion date got pushed out multiple times.
Elmer L.
Vehicle Make : Mercedes
5 out of 5
2/3/2017
Adjusted some repairs up for a more proper job. Made your work feel better. Nice job
Luis G.
Vehicle Make : Land Rover
5 out of 5
1/28/2017
Great job. Well done. Thank you all.
Matt P.
Vehicle Make : GMC
1 out of 5
1/27/2017
I'm missing front & rear rock guards on the side of the vehicle that was repaired. I also noticed that my back-up camera is not working.
Miguel Angel.
Vehicle Make : Volkswagen
5 out of 5
1/25/2017
I'm impressed with the customer service I received. I dropped my car off, met with the claim adjuster and they got me into a rental with in the hour. They did a great job and my car was repaired quicker than I expected. I would definitely recommend you guys to any of my family and friends. Thank you
David W.
Vehicle Make : Honda
1 out of 5
1/15/2017
Email notifications are a great idea. However, we were incorrectly notified that our car was "nearing completion" and "complete." Secondly, our car was returned dirtier than we left it. The grease pen marks on windows and bumper were not removed well or at all.
Lirong C.
Vehicle Make : BMW
5 out of 5
1/5/2017
Very good job
Samuel T.
Vehicle Make : Toyota
5 out of 5
1/3/2017
I like that you gave updates on the progress of the repairs. That really helps.

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