Hendrick Luxury Collision Center Charleston

Very satisfied. Everyone was very curtious friendly, and respectful. The work in my car carpet was excellent. Happy 4th of July.

Excellent service s always. Only place I come for accident repairs.

Excellent!!!! They were quick! They clean my car! I'm 110 percent happy happy happy????Thank you

Work was completed ahead of schedule and looks great.

The car was promised to be ready on July 1st. It was ready on the 27th! And it's great. It looks good and drives well. No problems now!!!

Every one was very attentive and a pleasure to work with!!!

Great team and having Enterprise on site is a plus too. Thanks for makin Ava look pretty again :) Bobbi B

totally satisfied. thank you.

Your team were very professional and a great job

Everyone was very friendly and helpful right down to renting a car. You guys were fantastic. Thanks again!!! Victoria and **** F

I really like the feature that kept me updated related to where my car was in the repair process!

Service was fast and efficient. From scheduling my appointment to completion, the staff was friendly and knowledgable. Thanks

Bryan was outstanding, he deserves recognition????

Jade was very helpful and prompt with returning phone calls. She was very knowledgable and explained the process thoroughly.

My car looks just like it did before the accident. They did an amazing job. Everyone was very professional and curtious every step of the way! Thanks and well done!

In short, I don't feel safe in my vehicle. It is very difficult to steer. When I informed Larry of my concern, his response was something to the effect my Mini is not a true power steering vehicle. I've owned my Mini for roughly 10 years...and what I felt today driving her home was unusual. In addition, I asked for the team to check the driver's side door handle ( it was very difficult to open after the collision...it seems to be sticking). Nothing was done...If I understood Jade correctly she said the team could not figure-out what was wrong...you all are the experts, if you don't know how am I going to know. Lastly, the windshield has a chip in it. The deer's head hit the windshield (it was awful...that poor critter, blood was everywhere). My Mini was with your team for over a month and it is unsettling to know that no one noticed it. I didn't see it until I was well down the road. I was a little preoccupied with trying to steer the car (very scary). I live almost two hours away from the shop, so driving to your shop is not a convenient trip. I have always had great experiences when servicing my Mini in Miami, I was looking forward to the same great service. That is why I have never let anyone other than authorized Mini service centers to work on her.

I received an automated alert that the front sonar wasn't working. You had the car a week for cosmetic repairs, the sensors should have been checked.

Great job!

Thank you. Car looks great. Thank you for cleaning it too. Most appreciated, but didn't have to

The detailing of the inside of the car was a welcome surprise. Definitely recommend. Oh, and the process was very user friendly. All staff professional and efficient.