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Body Shop Review Summary

5 star 262 reviews 77%
4 star 36 reviews 11%
3 star 17 reviews 5%
2 star 13 reviews 4%
1 star 14 reviews 4%
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(All Vehicle Makes)
Jason T.
Vehicle Make : Ford
3 out of 5
6/23/2016
Everything went fine. I was a bit disappointed in the delay (2 weeks) before I could get an appointment and also in the amount of time the work actually took (****.5 weeks) but all-in-all, since everything worked out fine, I'm okay with the delays.
Nelson Or.
Vehicle Make : Toyota
4 out of 5
6/13/2016
Good Job Gus
R &.
Vehicle Make : Toyota
5 out of 5
6/12/2016
Staff, has high stress job. Staff, treated me fairly, promptly, kudos to staff
Isaac K.
Vehicle Make : Honda
5 out of 5
6/11/2016
Everyone was extremely AMAZING!!!! From the front desk (Hannah and others) to our magnificent representative SCOTT JOHNSTON. I truly do not want to have an accident; however, Scott made everything very smooth with the automated updates that made it a very unique and wonderful experience. He was extremely patient with me with my endless phone calls when I didn't understand the updates. My car looked as beautiful as when I bought it! THANKS SCOTT & TEAM HENDRICK FROM THE BOTTOM OF MY HEART!!!!!
Jane C.
Vehicle Make : Kia
1 out of 5
6/10/2016
There was an old part for the car left in the back cargo area. Also front right tire was not replaced. It has a large gash in it from accident that I pointed out.
Sarah A.
Vehicle Make : Honda
5 out of 5
6/9/2016
Great service & Scott Johnston kept me updated via texts on the status of my car. I am super impressed with Hendrick Collision. The finished product exceeded my expectations.
Jeff Edward.
Vehicle Make : Toyota
2 out of 5
6/7/2016
Everything looka good, but there is an intermittent loud grinding/squeaking sound that is coming from i think the right tire
Justin N.
Vehicle Make : Honda
3 out of 5
6/7/2016
Did what they said they were going to do. Took a little longer than initially estimated, but really not big deal!
Elizabeth G.
Vehicle Make : Chevrolet
1 out of 5
6/5/2016
Dates discussed for drop off and completion were off by 7 days. Was told that other smaller jobs took priority over my vehicle. Communication was poor.
Karen N.
Vehicle Make : Toyota
5 out of 5
6/5/2016
Looks great! Like being kept well informed about stages of repair...but the last week was not kept up to date as well as beginning.
Tameka G.
Vehicle Make : Toyota
5 out of 5
6/4/2016
Excellent work. The car even runs better. Keep open lines of communication with employees or co workers and the jobs will always be excellent.
Michael D.
Vehicle Make : Dodge
4 out of 5
6/4/2016
Even when there were hiccups, they worked hard to make everything right.
Tia P.
Vehicle Make : Toyota
5 out of 5
6/4/2016
You did a great job and I appreciated being updated about the progress of my vehicle.
William O.
Vehicle Make : Toyota
5 out of 5
6/3/2016
Body work was great. A couple minor items after I had the car back a few days, but the overall work was very good. Thank you
Amanda C.
Vehicle Make : Volvo
5 out of 5
6/2/2016
Everyone was polite and friendly. We even asked the team to look at one other small thing and they took care of it for us as well. Great experience overall. I do have some lining around the door controls that I may need tucked back in. But the team did a great job.
Coby S.
Vehicle Make : Toyota
5 out of 5
5/30/2016
Too many inaqurate email updates
David P.
Vehicle Make : Chevrolet
5 out of 5
5/27/2016
Your team did a great job on my Corvette. Please pass along my thanks to everyone on the team.
Carlos M.
Vehicle Make : Cadillac
5 out of 5
5/22/2016
Very good about updates
Adrienne V.
Vehicle Make : Kia
5 out of 5
5/22/2016
Thank you for your help, correspondence, for repairing my vehicle in a timely manner and also for doing such a great job! Very friendly, knowledgeable and dependable staff!
Mazhar S.
Vehicle Make : Honda
2 out of 5
5/21/2016
Found more scuff marks on the car after we got it returned. I'll be damned if I ever recommend anyone there. I am going to leave reviews on Yelp. Google. Fb. Any Hendricks associations and make sure not a **** person goes to you guys. And let everyone know how Matt and Pete the so called manager deals with his customers and takes advantages of his customers. Thinks buffing out the marks will satisfy us.

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