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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 355 reviews 81%
4 star 40 reviews 9%
3 star 6 reviews 1%
2 star 9 reviews 2%
1 star 28 reviews 6%
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(All Vehicle Makes)
Camille K.
Vehicle Make : Toyota
5 out of 5
4/30/2016
I loved the text messages and the quick response to my emails. Communication is key, and you nailed it!
Jeffrey S.
Vehicle Make : Ford
5 out of 5
4/27/2016
Great job !!!!!
Robert C.
Vehicle Make : Chevrolet
5 out of 5
4/27/2016
I was very satisfied. R
Cayla B.
Vehicle Make : Nissan
5 out of 5
4/27/2016
Excellent job by your body shop. Brandon Bourland was very courteous and kept me well informed on the progress of my vehicle.
Dwight P.
Vehicle Make : Ford
5 out of 5
4/23/2016
Quick. Thorough. Professional. Well done.
Lisa F.
Vehicle Make : Hyundai
5 out of 5
4/22/2016
Service was top-notch from start to finish. I reviewed updates throughout the day and when I picked my car up, it was cleaner than it had been in a long time -- inside & out!! I will definitely recommend Herb's to anyone who needs body work. Thanks!!
Kyle B.
Vehicle Make : Hyundai
5 out of 5
4/16/2016
Great, fast, and professional service.
Donald D.
Vehicle Make : Lincoln
5 out of 5
4/15/2016
We are completely satisfied with the work and the staff was polite and understanding. I worked in service for 30 years and I appreciate the kind of service your staff delivers. They kept us informed of the progress and finished 6 days before the target date. To my untrained eye ( having never done body work) it looks as good as it did the day I drove it off the dealers lot. Thanks again. Don
Paul S.
Vehicle Make : Mercedes
5 out of 5
4/14/2016
Nice job, finished ahead of schedule. Very friendly and easy to work with
Debra B.
Vehicle Make : Ford
5 out of 5
4/10/2016
Thanks so much!
Micheal S.
Vehicle Make : Toyota
5 out of 5
4/7/2016
Pete Fitzsimmons was great to work with. Everyone is very courteous and great to deal with. My truck was completed 2 days earlier than scheduled. Thank you very much. Mike Stefani
Denisha D.
Vehicle Make : Toyota
5 out of 5
4/1/2016
Herbs did good work on my Toyota , but the most impressive was the service I received from Brandon . He set up my appointment and my rental car . He kept me informed every step of the way . They even got my car ready a day ahead of schedule . Brandon stayed late so I could pick my car up after work , they even cleaned it ! I work in the retail industry and I appreciate great customer service . I would recommend this shop and Brandon to all my friends .
Wesley T.
Vehicle Make : Ford
5 out of 5
4/1/2016
Work done to satisfaction, communication throughout the process was excellent, and work was completed several days ahead of schedule.
Philip M.
Vehicle Make : Hyundai
5 out of 5
3/30/2016
Great job, I will definitely recommend Herbs
Haumani T.
Vehicle Make : Jeep
5 out of 5
3/28/2016
Everyone was so friendly and helpful from beginning to end with our whole experience! Thanks so much for making a potentially frustrating and challenging situation extremely calm for us.
James M.
Vehicle Make : Hyundai
5 out of 5
3/25/2016
So quick & always professional!!!!
Michael M.
Vehicle Make : Honda
4 out of 5
3/22/2016
Still feel dents in front bumper, appears to have been just painted over, not dents smoothed. BUT people were very pleasant, good efficient service. Nice to have Enterprise car rental w/in Herbs... Very convenient.
Jonathan O.
Vehicle Make : Chevrolet
5 out of 5
3/19/2016
Brandon is awesome. Amazing customer service, outstanding communication and seems to have a true passion for what he does. I'll come to Herbs from now on just because of him and his unmatched level of customer servce. THANKS BRANDON!!
Steve D.
Vehicle Make : Chevrolet
5 out of 5
3/18/2016
Really appreciated being kept up to date with the progress through the texts and emails.
Brittany B.
Vehicle Make : Chevrolet
5 out of 5
3/15/2016
Everyone at the Herb's ****location was very friendly and professional. If I ever need body or paint work in the future, I won't hesitate to come back.

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