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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 427 reviews 76%
4 star 82 reviews 15%
3 star 7 reviews 1%
2 star 12 reviews 2%
1 star 31 reviews 6%
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(All Vehicle Makes)
Troy D.
Vehicle Make : Kia
5 out of 5
3/10/2016
Everything was handled quickly and professionally.
Mark D.
Vehicle Make : Toyota
4 out of 5
3/9/2016
Convenient and personable
Cynthia T.
Vehicle Make : Toyota
5 out of 5
3/6/2016
All were very courteous. I was kept informed with updates daily. My car was ready when promised. Great experience!
Kizzie A.
Vehicle Make : Ford
4 out of 5
3/6/2016
Kevin was polite and professional. I wouldn't hesitate to return to your shop should I need any work done on my vehicle.
Michael C.
Vehicle Make : Hyundai
5 out of 5
2/28/2016
Professional service, and a job very well done. Thanks to David specifically for keeping me up to date and informed every step of the way! 10/10
Kayla C.
Vehicle Make : Volkswagen
5 out of 5
2/25/2016
Service King has done so wonderfully with repairs to my car both times I have been in. I will continue using Service King for any future incidents.
Yvonne R.
Vehicle Make : Ford
4 out of 5
2/24/2016
My experience with Serviceking was very good! The Communication was excellent, and the constant emails , and text messages, helped you know that they were still in contact with you! My Service person, Mr. David Sauceda, was extremely excellent, he kept contact with me, through, phones calls, and text messages. Always informing me out the status in my vehicle. Kuddos to Mr. Sauceda. Thank you, Yvonne R
Corey C.
Vehicle Make : Chevrolet
4 out of 5
2/21/2016
Was expecting to have my car in the shop for at least week-- brought it in Wednesday and they were done on Saturday. Excellent service.
Kelly S.
Vehicle Make : Toyota
5 out of 5
2/20/2016
David and Anthony were awesome to work with. They kept me updated on the progress of my car, and made me feel like my repairs were the most important job they had. I would definitely recommend Service King to anyone needing auto body repair.
Maria C.
Vehicle Make : Smart
5 out of 5
2/20/2016
I loved that I would get updated text msg during the week about my car. Everyone there just so friendly!!
Vanita D.
Vehicle Make : Honda
1 out of 5
2/19/2016
Repair not completed, calling state farm this am. Very unhappy.
Heidi S.
Vehicle Make : BMW
5 out of 5
2/18/2016
Kevin and the whole crew at the south Austin location were fantastic. Over the top quality of customer service and repair work. Thank you!
Kelly B.
Vehicle Make : Jeep
5 out of 5
2/17/2016
Daniel was great! Kept us informed through the whole process!
Judy T.
Vehicle Make : Nissan
5 out of 5
2/13/2016
Everyone was kind, conscientious, and helpful. I loved getting the texts about progress. The waiting room was clean, orderly and pleasant. It was a very pleasant experience and I would not hesitate to choose Service King again.
Veronica G.
Vehicle Make : Ford
5 out of 5
2/13/2016
My experience with service King was nothing but good. David helped me the entire time and was sweet and kind enough to keep me up to date on everything that was going on. The receptionist Jennifer was also so kind and helpful with everything from the time I stepped in the Service King building until the day I picked up my vehicle. All in all my experience was great and I would recommend you guys to anyone. Especially being nervous at the beginning not knowing what would happen to my car. But the final result was my car was brand new again. Thank you. Veronica G
Charles C.
Vehicle Make : Mazda
5 out of 5
2/12/2016
Service advisor Kevin Gomez was excellent very professional and knowledgeable and prompt.
Steven P.
Vehicle Make : Toyota
5 out of 5
2/12/2016
Everyone was professional and helpful. Kevin kept me updated daily. The work was completed early and it was done very nicely. Looks great! I'll be back. Thanks!
Valerie G.
Vehicle Make : Chevrolet
5 out of 5
2/11/2016
David Sauceda was the one who took care of me the entire time. He called and gave me updates frequently and always made himself available to keep in contact with. Wonderful customer service from him and his manager.
Luke W.
Vehicle Make : Hyundai
5 out of 5
2/10/2016
Thanks David! You did a great job keeping me informed and making me feel like family!
Ben E.
Vehicle Make : Chevrolet
1 out of 5
2/4/2016
Truck interior wasn't completely cleaned and the jack stored under the back seat was left lose (pieces of glass in the floor and seat) Trash box left in the bed of the truck, with my jumper cables that I had stored in the back seat area

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