Donald W.
Vehicle Make : GMC
Fast and appears to be fine work.
Maria S.
Vehicle Make : Mazda
Excellent service start to fibish
Donald S.
Vehicle Make : Lexus
Great job. The car looks amazing and I am happy with it. My only complaint was the car was initially scheduled to be completed on Monday and I didn't get till Wednesday.
Bruce F.
Vehicle Make : Jaguar
Car was dirty. Dirt and stains on the inside. Not well cared for. Disappointing.
Beth G.
Vehicle Make : Lexus
It was difficult getting my car in as you were so busy. But once it was in it had a quick turnaround which I was hapy about.
Charles C.
Vehicle Make : Audi
Great communication!
Karen B.
Vehicle Make : Subaru
Work was done efficiently and contacts were very proffessional.
Mark D.
Vehicle Make : Kia
You listened and did the job. Thank you.
William W.
Vehicle Make : Honda
From the initial call my vehicle was ready for pick up and the almost 3 weeks of subsequent inspection of flawed finished work and return back to Herb's shop for rework, we finally got our car back. I believe that herb's Step 6 -Herb's Final Inspection wasn't taking place with this repair.
I was impressed by the care and urgency the agent staff took to fix the repair issues.
James W.
Vehicle Make : Honda
I received daily update & your staff was wonderful!
Seth R.
Vehicle Make : Mini Cooper
Employees were very polite and helpful. I liked receiving the texts with updates. The work done on the car looked really good. Thanks for the good experience!
Carolyn P.
Vehicle Make : Honda
Friendly reception person, liked receiving updates on repairs and car rental office in the same building
Michael S.
Vehicle Make : Lexus
The work was completed well. The communication on estimated time lines was poor. I also received my car back dirty on the interior and exterior.
Christine E.
Vehicle Make : Mitsubishi
The agentt did a fabulous job of estimating and planning and they were able to get my car out the door really fast cutting out almost 2 days of rental requirements. Job was great
Stephen S.
Vehicle Make : Honda
Very professional and a job well done
John M.
Vehicle Make : Honda
Everyone was easy to work with and met all deadlines . Great job on the repairs as well.
Wanda B.
Vehicle Make : Pontiac
(I have already submitted a message via your web site and received a call back).
Car body repair was great, however, my tail lights no longer work, and side mirrors no longer work.
Will be bringing back to shop tomorrow morning 10/20.
Andre S.
Vehicle Make : Toyota
I felt like you guys really cared and did your very best to do an excellent job on the repair AND deliver it as quickly as possible. I appreciated that you handled all matters with my insurance (State Farm) and that you even stayed open a few extra minutes in order to get our car back to us! Quality work, great customer support! I will be recommending you guys!
Amy G.
Vehicle Make : Toyota
Multiple delays and incomplete work. Promises made and not kept.
Steven J.
Vehicle Make : Toyota
Tailgate electric lock found non-functional.
Crease in tailgate noted by State Farm appraiser, near passenger-side tail lights, was not repaired.
![At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://test.autobody-review.com/images/groups/399/800x800/8XL9s3ft3RVpURQOcN8A.jpg "At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
![At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://test.autobody-review.com/images/groups/399/800x800/drTqIXnxJbyoAX0NTqZS.jpg "At Herb's Paint & Body Shops Corporate, located at Richardson, TX, 75081, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
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