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Body Shop

Real Reviews From Verified Customers

Harry B.
Vehicle Make : Audi
5 out of 5
10/15/2016
Herbs does great work. Communications were excellent.
Matt M.
Vehicle Make : Toyota
1 out of 5
10/15/2016
My truck came back missing the clear door edge guard but it was specified on the work order ticket that it was done.
Michael N.
Vehicle Make : Nissan
2 out of 5
10/15/2016
My truck is back at herbs for small things that where missed. You need to improve on the final inspection. Thank You, Mike
Alfred S.
Vehicle Make : Chevrolet
4 out of 5
10/14/2016
The repair was great. My wife and daughter had to wait a half hour for someone to wash the vehicle after they were told it was ready. Other than that, great experience.
Jerry H.
Vehicle Make : Mercedes
5 out of 5
10/13/2016
all ok
George B.
Vehicle Make : Toyota
5 out of 5
10/13/2016
Great service and polite workers.
Jesus J.
Vehicle Make : Chevrolet
5 out of 5
10/12/2016
Very good
Cindy C.
Vehicle Make : Nissan
5 out of 5
10/12/2016
Thanks. Very professional and knowledgeable. I especially love the text on the status
Richard W.
Vehicle Make : Honda
5 out of 5
10/11/2016
The work was satisfactory, and the staff was helpful and friendly.
Jack I.
Vehicle Make : Toyota
5 out of 5
10/11/2016
I really liked the professionalism of the adjuster. I've been there for repairs before, and I will be back for future repairs. The job was also well done.
Alex K.
Vehicle Make : Chevrolet
3 out of 5
10/9/2016
the new headlight cover on the right now is very bright but the yellowed one on the left is much dimmer. You guys said bring it back and you would buff out the yellowed one. Wish that had been attempted. OR I might ask the cost of just having it replaced so they match. Otherwise, you are the best shop in Dallas hands down. Will always refer you.
William E.
Vehicle Make : Honda
4 out of 5
10/8/2016
Third time I've used Herbs & every time it's been great. While not related to damage, I would have been happier if they had buffed out my head light covers as I asked. Good job.
Stephen D.
Vehicle Make : Toyota
5 out of 5
10/7/2016
Great stuff. I have had work done at Herb's in the past and have always been pleased. Thanks!
Jennifer L.
Vehicle Make : Honda
5 out of 5
10/7/2016
Great service, kind staff.
Lisa P.
Vehicle Make : Acura
5 out of 5
10/6/2016
Great communication,car looks awesome.
Sophia M.
Vehicle Make : Scion
5 out of 5
10/5/2016
Thanks for fixing my car!!
Travis S.
Vehicle Make : Volkswagen
3 out of 5
10/4/2016
Repair went smooth however was surprised you made no attempt to fix hail ding in same fender or replace the side light bulb in that quarter panel that went out as result of collision.
Robert S.
Vehicle Make : BMW
2 out of 5
10/2/2016
Everything seems to be in very good shape with respect to the repair, communication, and customer service BUT the exit was POOR with my vehicle returned in a filthy state inside and out. I have taken it to a car wash for interior and exterior cleaning and still find grease smudges inside here and there. Very disappointed with the miss on such a simple but high-impact item. The vehicle should have , at minimum, been returned in the same level of cleanliness as when it was brought into the shop. Matt and Rose are great and I appreciate their help and transparent communication. it's a shame BMW was so late with providing them with the necessary parts.
Kristin B.
Vehicle Make : Ford
5 out of 5
10/2/2016
Miguel was a pleasure to work with! Timely and went above and beyond to make sure we were taken care of. Car looks great!!
Betty W.
Vehicle Make : Subaru
5 out of 5
10/1/2016
Ya always do an awesome job and treat people with respect. Thank you

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