Thank you for the daily updates on the progress of my car's repairs! Very helpful and appreciated!
5/17/2016
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ivan and Ashley were outstanding. They were courteous, professional and went out of their way to make me feel welcome. It was an excellent customer service experience. I can't say enough good things about them.
The overall job done to my car was great and the repairs were completed on time.
5/14/2016
Alexander M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car looks great.
5/14/2016
April G. VERIFIED CUSTOMER
Vehicle Make : Kia
I loved the constant communication about my car....I shared thos w seceral people
5/14/2016
Francisca C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Abra employes dey do a great job on my car n I didn't wait to long to fix my car n very friendly customers service
5/5/2016
Kile R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was great. Exterior work looks great.
5/3/2016
Lissette E. VERIFIED CUSTOMER
Vehicle Make : Honda
Courteous staff, kept me updated by text and work looks great...
4/30/2016
Shannon S. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was superb. Ivan quoted me on a different job that i will have done there and he even fixed my trunk latch issue in one minute at no charge. I will refer everyone I know to this shop. All farmers clients I know will get a reference because im an agent myself. The front staff were friendly and courteous. Thank you.
4/30/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Honda
I really enjoyed the daily text updates. I never had to worry about the status of my repair. Between the young lady sitting at the front desk and Ivan, I felt well taken care of.
4/24/2016
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have had to use Abra for completion repairs twice in the last year. The Federal Wy branch is very professional and did a fabulous job on my truck. If an Abra is close I would highly recommend them to anyone... Especially the Federal Wy location.
4/23/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really nice job, would recommend you, thanks.
4/14/2016
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did great job!!
detail shop could have done a better job of cleaning my vehicle inside and out (windows )
Other wise they did a great job
Thank you
4/14/2016
Richard D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Truck looks great
4/12/2016
Drexel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks like it is in the same condition as when I first purchased it except with the new looking parts and it looks like as if the collision never happened. It looks great and I'm very glad to have brought it to ABRA to get it repaired. Thank you so much for all your help I really appreciate it a lot.
4/1/2016
Walter A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looking Good
4/1/2016
Katie S. VERIFIED CUSTOMER
Vehicle Make : Honda
I didn't receive updates on vehicle as I had been told I would. I had to call in to get updates and the text message updates said nothing about the status of my work.
3/15/2016
Peter G. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was Good and completed very quick. The people in the office were very nice and helpful
3/12/2016
Bich V. VERIFIED CUSTOMER
Vehicle Make : Toyota
We appreciate the attitude in Federal Way ABRA's customer service a well as the skills in car repair. We were updated daily about our car's repair status. When we came to pickup the car, it looked new again. Even though we were late for business hour, they still waited for us. Thank you so much! We will recommend ABRA to family and friends.